Maymont Homes
Director, Receivables, Collections & Recovery
Charleston, South Carolina · Director · Full-time
Sponsorship not specifiedDetected 4 days ago
Financial AnalysisAccountingExcelProcess ImprovementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringPublic SpeakingMicrosoft OfficeFinancial ReportingInternal AuditAccounts Payable
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About the role
- The Director, Receivables, Collections, & Recovery is responsible for overseeing the company's accounts receivables, collections, evictions, resident ledger management, and ledger closeout functions across the organization's portfolio.
- Provide leadership and oversight for Accounts Receivable, Collections, Evictions, and Ledger Closeout teams
- Ensure operational consistency and service-level expectations are maintained across all resident receivable and recovery operations
Responsibilities
- Charleston - 997 Morrison Drive, Suite 402
- Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.
- Establish scalable operational processes and reporting structures to support organizational growth and portfolio expansion
- Partner with Legal, Compliance, Operations, and Accounting teams to ensure resident financial processes align with company policies, regulatory requirements, and business objectives
- Operational / Departmental Support
- Manage overall process of operations, including notice posting, attorney coordination, resident ledger review, and market guidance prior to court proceedings
- Develop and implement follow-up systems to minimize rollover between delinquency aging buckets
- Oversee vendor relationships related to collections agencies, rent guaranty providers, payment processors, and legal partners
- Support implementation and optimization of systems, reporting tools, and workflow automation initiatives
- Partner with third-party collection agencies, rent guaranty providers, and technology vendors to maximize recovery efforts and operational efficiency
Requirements
- Bachelor's degree in Accounting, Finance, Business Administration, Property Management, or related field required
- 8+ years of progressive experience in accounts receivable, collections, resident accounting, financial operations, or property management environments
- 5+ years of leadership experience managing multiple operational or accounting functions
- Experience leading high-volume, deadline-driven operational teams
- Strong understanding of accounts receivable, collections, resident accounting, and financial operations processes
- Ability to influence outcomes through collaboration and cross-functional partnership
- Intermediate proficiency in Microsoft Excel and Microsoft Office Suite
- Working knowledge of telephony systems, preferably Five9
Skills
- Strong leadership, coaching, and team development skills
- Excellent written and verbal communication skills
Compensation
- Outstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.
Company info
- We are transforming the single-family rental experience through innovation, quality, and genuine care.
- As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact.
- We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees.
- This position provides strategic leadership, operational oversight, and process standardization for resident receivables and recovery operations while ensuring compliance with company policies, legal requirements, and financial controls.
- Ensure resident receivable and recovery activities are handled professionally, consistently, and in alignment with company policies and regulatory requirements
- Certified Great Place to Work® - Our people make us who we are.
- With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry-we are a company that puts people and communities at the heart of everything we do.
Equal opportunity
- Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT
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This listing is sourced directly from Maymont Homes's careers page and normalized into a canonical job model.