Wiley

Email Advertising Operations Specialist

Cary, NC, USA · Contract

Sponsorship not specifiedDetected 21 days ago

HTMLComputer VisionEmail MarketingSalesforceCommunication

About the role

The Email Advertising Operations Specialist sits within the Customer Delivery Audience Solutions function and reports to the Advertising Delivery Senior Manager.
It also contributes to operational readiness and keeps internal and society stakeholders updated.

Build, schedule, and deploy assigned email campaigns in Salesforce Marketing Cloud, ensuring accuracy and adherence to agreed timelines.
Perform quality assurance on email builds - rendering, links, personalisation, and audience/ad targeting - before deployment.
Maintain campaign delivery tracking and scheduling records across assigned societies and editorial teams.
Follow and help maintain standard operating procedures, delivery checklists, and process documentation for email campaigns.
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact.
The role owns day-to-day delivery of assigned email advertising campaigns - scheduling, build, quality assurance, and stakeholder communication.

Experience in advertising email marketing operations, HTML coding, email delivery, or a closely related campaign delivery role.
Familiarity with email deployment platforms (Salesforce Marketing Cloud or equivalent).

Advertising operations experience in a B2B publishing or media environment.
Exposure to Salesforce Marketing Cloud (SFMC).
Familiarity with ad serving or booking platforms (e.g. Google Ad Manager, ADvendio).
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world.
We're not just observers of progress.
Here, your talent matters.
Your ideas have room to grow.

Working in Salesforce Marketing Cloud (SFMC), it ensures campaigns are accurate, on time, and properly targeted.

Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning.

We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

This listing is sourced directly from Wiley's careers page and normalized into a canonical job model.