Affirm
Director, Platform Accounts Management
Remote US · Director
No sponsorship$275k-$350kDetected 13 days ago
RESTAccount ManagementBusiness DevelopmentCustomer SuccessLeadershipCommunicationProblem Solving
About the role
- Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics
- Establish scalable operating models, business rhythms, and performance frameworks that improve organizational effectiveness and customer experience
Responsibilities
- Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships.
- Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio
- Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm's long-term strategic priorities
- Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution
- Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations leaders to deliver merchant and business outcomes at scale
- Demonstrated ability to build alignment across cross-functional teams and navigate competing priorities with clarity and empathy
- Proven ability to shape strategy, influence senior stakeholders, and drive measurable business outcomes across large enterprise partnerships
- Exceptional communication and relationship-building skills, including experience engaging with executives, negotiating priorities, and influencing without direct authority
Requirements
- 12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles
- Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office.
- You bring deep commercial leadership experience, strong people leadership skills, and the ability to influence outcomes across teams and organizations.
Nice to have
- Experience in fintech, platforms, payments, commerce, SaaS, or other technology-driven industries is preferred
Compensation
- Employees new to Affirm typically come in at the start of the pay range.
- USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $275,000 - $350,000
- USA On Target Earnings (all other U.S. states) per year: $243,750 - $318,750
Benefits
- Health care coverage
- Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- An employee stock purchase plan enabling you to buy shares of Affirm at a discount
- Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals
- Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value
Visa & Work Authorization
- Please note that visa sponsorship is not available for this position.
This listing is sourced directly from Affirm's careers page and normalized into a canonical job model.