Snorkel AI

Snorkel AI

Operations Manager - Enterprise AI Solutions

New York City, NY (Hybrid); Redwood City, CA (Hybrid); United States (Remote)

No sponsorship$100k-$140kDetected 61 days ago
LLMsProject ManagementJiraSalesforceCRMForecastingExcelResearchLeadership

About the role

  • You will be accountable for putting the right people on the right work, maintaining clear visibility into execution and financial performance, and driving alignment across pipeline, staffing, delivery, and revenue.
  • Run scenario planning to identify hiring needs, capacity gaps, and delivery risks
  • Translate Salesforce (MEDDIC) pipeline into staffing plans and hiring signals, ensuring alignment between demand and capacity

Responsibilities

  • the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems.
  • We work with some of the world's largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.
  • As an Operations Manager at Snorkel AI, you will own the operational backbone of our Solutions AI delivery organization.
  • Build and maintain capacity and revenue forecasts based on pipeline, active projects, and hiring plans
  • Partner with Engagement Managers during deal formation to validate scope, resourcing, timelines, and margin assumptions
  • Maintain accurate project and portfolio reporting, including execution status, burn, margin, capacity, and delivery risks
  • Partner with Finance to ensure accurate revenue recognition, forecasting, and auditability of delivery data
  • Own reporting and dashboards for core PS metrics, ensuring a single source of truth across systems
  • Own data quality and consistency across Float, Jira, and Salesforce
  • Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Requirements

  • 5+ years in Professional Services Operations, Delivery Operations, or similar
  • Proven experience with resource planning, capacity management, and utilization
  • Experience with forecasting, capacity modeling, or financial planning in a services environment
  • Proficiency with PSA/PM/CRM tools (e.g., Float, Jira, Salesforce)
  • Strong understanding of PS financials (margin, burn, revenue recognition) and associated tools, (Excel/Sheets
  • Experience designing or optimizing workflows across multiple systems (PSA, CRM, project management tools)
  • Candidate must be located in the United States
  • You will build the systems, processes, and operating rigor required to scale a high-performing Professional Services organization.

Compensation

  • $100,000 - $140,000 USD

Equal opportunity

  • Please contact us to request accommodation.

Visa & Work Authorization

  • No Visa Sponsorship Provided
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This listing is sourced directly from Snorkel AI's careers page and normalized into a canonical job model.