Blink Health

Supervisor, Pharmacy Operations

Pittsburgh, PA

Sponsorship not specifiedDetected 1 day ago

ExcelSupply ChainOnboardingPharmacy PracticeLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingMentoring

About the role

Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

Lead, coach, and mentor a team of Insurance Verification and Patient Outreach Specialists, to ensure the delivery of top-tier care for our patients and clients.
Drive hiring efforts, ensuring selection of qualified candidates who align with company culture and operational standards.
Monitor and manage workflow queues to ensure timely and accurate resolution of tasks.
Identify operational challenges and implement innovative, data-driven solutions to optimize team and queue performance and productivity.
Assist in developing change management plans, coordinate with stakeholders for implementation, and monitor / address resistance to change.
Deliver exceptional service and patient satisfaction by owning and solving all escalated patient concerns.
Our business model not only helps people, but drives economics that allow us to build a generational company.

5+ years of leadership experience in a data-driven, high-growth environment, with a proven track record of leading large, cross-functional teams.
Proven track record of managing employees and workflow in a high-volume environment.
Strong attention to detail with a high degree of accuracy.
Data-driven mindset with experience in analyzing performance metrics and reporting.
Proficiency in queue management tools, workflow systems, and office software.

Knowledge of pharmacy regulations, compliance, and operational standards (preferred).

Medical, dental, and vision coverage starting day 1
Paid sick and vacation time
12 weeks of paid parental leave for birthing parents; 4 weeks for non-birthing parents (including adoption and foster placement)
Short-term and long-term disability coverage at no cost
Life insurance
Employee Assistance Program (EAP) with counseling, life and wellness coaching, legal/financial advice, and more
At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.
Commuter FSA for pre-tax transit and parking savings; free onsite parking at all pharmacy locations
Daily snack and drink stipend at all pharmacy locations

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.

This listing is sourced directly from Blink Health's careers page and normalized into a canonical job model.