Gopuff
Retail Store Manager II, Simi Valley, #465
Simi Valley, CA · Mid
Sponsorship not specifiedDetected 13 days ago
NegotiationCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementMentoring
About the role
- The Store Manager motivates and inspires the team to achieve store productivity goals.
- Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm.
- But that's where we come in, delivering all your wants and needs in just minutes.
Responsibilities
- Consistently creates a welcoming environment for the customer by greeting and assisting and well as quickly responding to customer inquiries and needs
- Utilizes company tools to diagnose opportunities and develops action plans to improve performance
- Manages and assesses staff performance through consistent feedback, coaching, developmental plans, and performance appraisals
- Manages store controlled expenses to budget, identifying opportunities to increase contribution
- Manages and controls shrink
- Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)
- Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets
- Creates customer loyalty and creates relationships within local community
- Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results
- Relationship Management: Able to build constructive and effective relationships
Requirements
- Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
- Skills Required:
Benefits
- And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
- Enforce all company policies and procedures, including health, safety, and security
- Receives regular vendor deliveries and stock sales floor in a timely manner
- Responsible for monitoring inventory stock levels
Company info
- Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
- Maintains a strong leadership presence in store, while ensuring that all customers receive exceptional service
- At Gopuff, we know that life can be unpredictable.
This listing is sourced directly from Gopuff's careers page and normalized into a canonical job model.