The Home Depot

The Home Depot

License Research Specialist

PENNANT PARK, ATLANTA - 9141 · Contract

Sponsorship not specifiedDetected 2 days ago
Data VisualizationSalesforceNegotiationAccountingExcelResearchLeadershipCommunicationCritical ThinkingMicrosoft Office

About the role

  • Communicates audit findings and recommended action plans to Service Providers and initiates fines as appropriate based on SPRG and audit results.
  • Direct Manager/Direct Reports: - Position reports to the Services Compliance Manager. - Position has no direct responsibility for supervising others.
  • On rare occasions there may be a need to move or lift light articles.

Responsibilities

  • 40% Vendor negotiation for services and support for all AHS programs
  • analyzes vendor response. Selects and implements Service-Level Agreements (SLAs). Supervises the daily operations of Program RIMs
  • identifies and implements process improvements
  • Develops and facilitates training to SPs & field team on regulatory license requirements and permits, federal regulations and other compliance issues as needed or requested.
  • Partners with Help Desk, New Store Staging, and stores to resolve equipment supply issues and transitions to new products.
  • Partners with Install Accounting, Legal, and service providers to resolve monetary and unit issues.
  • 25% Project manages requirements for national roll-outs, expansions into new markets, store relocations and new store openings to ensure adherence to all applicable local regulatory license/permitting/code requirements.
  • Selects and implements Service-Level Agreements (SLAs).
  • Supervises the daily operations of Program RIMs; examines current in-house procedures; identifies and implements process improvements; trains associates in new procedures; monitors performance and provides performance feedback to DIMs.

Requirements

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Strong oral and written communication skills. must be able to communicate with individuals in internal and external organizations.
  • Excellent critical thinking skills and an ability to resolve situations that are unstructured and require innovative and out of the box solutions.
  • Must be comfortable in a fast-paced environment.

Nice to have

  • Experience supporting licensing, compliance, credentialing, onboarding, or Service Provider operations.
  • Experience working with municipal, state, or territory-level licensing requirements.
  • Experience maintaining compliance databases, reviewing documentation, and preparing operational reports.
  • Experience working with Contractor Advantage or similar background screening, compliance, or credentialing systems.
  • Experience working with Excel, Salesforce, and Tableau for research, analysis, and reporting.
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
  • Minimum Years of Work Experience:
  • Preferred Years of Work Experience:

This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.