The Home Depot
License Research Specialist
PENNANT PARK, ATLANTA - 9141 · Contract
Sponsorship not specifiedDetected 2 days ago
Data VisualizationSalesforceNegotiationAccountingExcelResearchLeadershipCommunicationCritical ThinkingMicrosoft Office
About the role
- Communicates audit findings and recommended action plans to Service Providers and initiates fines as appropriate based on SPRG and audit results.
- Direct Manager/Direct Reports: - Position reports to the Services Compliance Manager. - Position has no direct responsibility for supervising others.
- On rare occasions there may be a need to move or lift light articles.
Responsibilities
- 40% Vendor negotiation for services and support for all AHS programs
- analyzes vendor response. Selects and implements Service-Level Agreements (SLAs). Supervises the daily operations of Program RIMs
- identifies and implements process improvements
- Develops and facilitates training to SPs & field team on regulatory license requirements and permits, federal regulations and other compliance issues as needed or requested.
- Partners with Help Desk, New Store Staging, and stores to resolve equipment supply issues and transitions to new products.
- Partners with Install Accounting, Legal, and service providers to resolve monetary and unit issues.
- 25% Project manages requirements for national roll-outs, expansions into new markets, store relocations and new store openings to ensure adherence to all applicable local regulatory license/permitting/code requirements.
- Selects and implements Service-Level Agreements (SLAs).
- Supervises the daily operations of Program RIMs; examines current in-house procedures; identifies and implements process improvements; trains associates in new procedures; monitors performance and provides performance feedback to DIMs.
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Strong oral and written communication skills. must be able to communicate with individuals in internal and external organizations.
- Excellent critical thinking skills and an ability to resolve situations that are unstructured and require innovative and out of the box solutions.
- Must be comfortable in a fast-paced environment.
Nice to have
- Experience supporting licensing, compliance, credentialing, onboarding, or Service Provider operations.
- Experience working with municipal, state, or territory-level licensing requirements.
- Experience maintaining compliance databases, reviewing documentation, and preparing operational reports.
- Experience working with Contractor Advantage or similar background screening, compliance, or credentialing systems.
- Experience working with Excel, Salesforce, and Tableau for research, analysis, and reporting.
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
- Minimum Years of Work Experience:
- Preferred Years of Work Experience:
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This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.