Drata
Partner Program Manager - Service Delivery (Central/East)
Remote - US · Senior
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About the role
- Drata has strong sales-side enablement today; this role fills the current gap where there is no dedicated owner for the services delivery learning path.
- Proven self-starter able to take ambiguous problems, define structure, and ship - challenging the status quo where current processes don't scale.
Responsibilities
- Own day-to-day relationships with a portfolio of service delivery partners (consultancies, MSPs, vCISO firms), serving as their primary point of contact across program participation, escalations, joint pipeline, and growth planning.
- Run partner business reviews (QBRs/MBRs) with senior stakeholders at partner firms
- Support light partner recruitment, working off internally-sourced leads (from Sales, CS, and PS colleagues who are already in front of services firms worth partnering with) rather than open-market sourcing - shepherding promising firms through onboarding and into the program.
- Own the broader services-side partner enablement experience - onboarding, ongoing training, instructor-led workshops, and rollouts of new product features and frameworks tailored to a delivery audience.
- Build feedback loops with Drata's Professional Services and Customer Success teams to surface delivery issues early and feed lessons back into partner enablement and program design.
- Coordinate closely with our Channel Sales program manager so that the sales-side and services-side partner experiences land as one program - shared rhythms, consistent messaging, and clean handoffs at every stage of the partner lifecycle.
- Demonstrated experience designing or operating partner enablement, certification, or accreditation programs at scale.
- Strong program management skills - able to run multiple concurrent workstreams and partner cohorts without dropping balls.
Nice to have
- Familiarity with the GRC, security, or compliance space and the current players in it - competitors, the major audit firms, and the consultancies most active in this market.
- You don't need to be a compliance practitioner to do this job, but knowing the landscape will accelerate your ramp.
- Explore how we invest in your Life at Drata https://drata.com/about/life-at-drata?utm_source=chatgpt.com.
- Candidates shouldn't expect automatic placement at any particular point within the range.
- Offer amounts are determined by the qualifications each candidate brings to the position.
- Financial Well-being:
Compensation
- Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth.
Benefits
- Partner with our Partner Certification team to ensure services-focused learning content is built and maintained alongside the existing sales certification tracks.
- this role fills the current gap where there is no dedicated owner for the services delivery learning path.
- Define and monitor partner delivery quality metrics (implementation CSAT, time-to-audit, control coverage at audit, escalation rates) and drive remediation programs where delivery falls short of Drata's standard.
Company info
- Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale.
- We're Dratanauts:
- a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.
- Why Join the Drata Team?
- At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies.
- Here's what makes the work itself worth showing up for:
- Problems without a playbook:
- You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet.
- You're writing it as you go.
- Real ownership, not just process:
- Our values center on owning outcomes and raising the bar, not checking boxes.
- You're expected to have opinions and back them.
- A seat at the table:
- Your perspective is unique and valued.
- Open debate and diverse viewpoints are built into how decisions actually get made here, at every level.
- Growth at rocketship speed:
- Drata is scaling fast, which means scope grows fast too.
- High performers get more ownership, visibility, and experience.
- A crew, not just coworkers:
- Dratanauts consistently describe a "come as you are" culture with sharp, curious people-the kind of team that makes hard problems genuinely fun to solve.
- See what they say here https://drata.com/about/careers/life and follow us on LinkedIn https://www.linkedin.com/company/drata/posts/?feedView=all for company news, employee stories, and career updates.
This listing is sourced directly from Drata's careers page and normalized into a canonical job model.