Ping Identity

AI Automation Engineer

USA - Denver · Director

Sponsorship not specified$131k-$150kDetected 64 days ago

PythonGitSQLDatabricksCI/CDMachine LearningData EngineeringRAGAgentic AILLMOpsMLOpsLangGraphJiraSalesforceUnityCommunication

About the role

Ping Identity is seeking a technically strong, hands-on AI Automation Engineer to join the Data & AI team within the Office of the CIO.
As our second AI Automation Engineer, you'll work alongside our existing AI Automation Engineer and report to the Director of AI & Data.
This role is for someone who is equally comfortable in a Jupyter notebook and a stakeholder meeting - someone who can translate a complex business problem into a working, governed solution.

Build and deploy custom AI agents using Python and Databricks, including complex, multi-step agents that go beyond what low-code platforms can handle.
Design and implement integrations between Glean, Databricks, and enterprise systems (Salesforce, Jira, Freshservice, etc.) - including custom connectors and data pipelines that feed our AI stack.
Own the technical delivery of high-code agent use cases in our AI operating model - from requirements through deployment, monitoring, and iteration.
Collaborate with the AI Automation Engineer (business-focused) to divide and conquer the agent backlog: they own the canvas/low-code layer, you own the programmatic layer.
Partner with data engineers to ensure agents have access to clean, reliable, well-governed data via Databricks Unity Catalog and our lakehouse architecture.
Support the agent governance process - writing technical specs, participating in governance reviews, and ensuring custom agents meet security, PII, and compliance requirements before production deployment.
Triage and resolve technical escalations from the AI platform support queue that require engineering-level investigation.
Employee Resource Groups that create a sense of belonging for everyone.
We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity.

Proficiency with agentic coding frameworks (e.g., DSPy, LangChain, CrewAI, or similar) - you've used these in production contexts, not just tutorials, and know how to evaluate the right tool for the job.
You have hands-on experience with Glean - building agents, configuring connectors, or working with the Glean API.
You have experience with Salesforce integrations or have built agents that take actions inside enterprise SaaS platforms.
You know your way around notebooks, Delta Lake, and production-grade agent deployment.

It's something that inspires our company.
People don't come here to join a culture that's built on digital freedom.
They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want.
Without friction.
Without fear.

In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085), the approximate compensation range for this role in Colorado is listed above.
Final compensation will be determined by various factors, such as knowledge, skills, and abilities.
$130,766 - $150,000

We believe in and facilitate a flexible, collaborative work environment.
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together.
Commuter Offset (Specific locations)

This listing is sourced directly from Ping Identity's careers page and normalized into a canonical job model.