Ping Identity
AI Automation Engineer
USA - Denver · Mid
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About the role
- Ping Identity is seeking a technically strong, hands-on AI Automation Engineer to join the Data & AI team within the Office of the CIO.
- As our second AI Automation Engineer, you'll work alongside our existing AI Automation Engineer and report to the Director of AI & Data.
- This role is for someone who is equally comfortable in a Jupyter notebook and a stakeholder meeting - someone who can translate a complex business problem into a working, governed solution.
Responsibilities
- Build and deploy custom AI agents using Python and Databricks, including complex, multi-step agents that go beyond what low-code platforms can handle.
- Design and implement integrations between Glean, Databricks, and enterprise systems (Salesforce, Jira, Freshservice, etc.) - including custom connectors and data pipelines that feed our AI stack.
- Own the technical delivery of high-code agent use cases in our AI operating model - from requirements through deployment, monitoring, and iteration.
- Collaborate with the AI Automation Engineer (business-focused) to divide and conquer the agent backlog: they own the canvas/low-code layer, you own the programmatic layer.
- Partner with data engineers to ensure agents have access to clean, reliable, well-governed data via Databricks Unity Catalog and our lakehouse architecture.
- Support the agent governance process - writing technical specs, participating in governance reviews, and ensuring custom agents meet security, PII, and compliance requirements before production deployment.
- Triage and resolve technical escalations from the AI platform support queue that require engineering-level investigation.
- Employee Resource Groups that create a sense of belonging for everyone.
- We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity.
Requirements
- Proficiency with agentic coding frameworks (e.g., DSPy, LangChain, CrewAI, or similar) - you've used these in production contexts, not just tutorials, and know how to evaluate the right tool for the job.
- You have hands-on experience with Glean - building agents, configuring connectors, or working with the Glean API.
- You have experience with Salesforce integrations or have built agents that take actions inside enterprise SaaS platforms.
- You know your way around notebooks, Delta Lake, and production-grade agent deployment.
Skills
- Ping Identity:
- It's something that inspires our company.
- People don't come here to join a culture that's built on digital freedom.
- They come to cultivate it.
- Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want.
- Without friction.
- Without fear.
Compensation
- $130,766 - $150,000
- In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085), the approximate compensation range for this role in Colorado is listed above.
- Final compensation will be determined by various factors, such as knowledge, skills, and abilities.
Benefits
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together.
- We believe in and facilitate a flexible, collaborative work environment.
- Commuter Offset (Specific locations)
Company info
- About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise.
- And it's not just something we provide our customers.
- While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.
Equal opportunity
- We are an Equal Opportunity/Affirmative Action employer.
This listing is sourced directly from Ping Identity's careers page and normalized into a canonical job model.