LivePerson

LivePerson

Senior Client Partner

New York, NY · Senior

Sponsorship not specified$120k-$150kDetected 90 days ago
Cloud PlatformsData AnalysisAccessibilityCRMSalesForecastingCustomer SuccessLeadershipCommunicationMentoring

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 9 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 100%

Of 9 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 483 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes.
  • Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Responsibilities

  • Own the overall commercial strategy and relationship for a portfolio of enterprise accounts.
  • Develop and execute comprehensive account plans focused on customer retention, revenue growth, expansion, and long-term partnership.
  • Build and maintain strong relationships with key stakeholders and executive decision-makers across Sales, Marketing, IT, Customer Experience, and Contact Center organizations.
  • Identify and drive upsell, cross-sell, and expansion opportunities by understanding customer priorities, business challenges, and evolving technology needs.
  • Develop a deep understanding of each customer's business, organizational structure, strategic priorities, and competitive landscape.
  • Lead executive business reviews and strategic planning conversations that demonstrate the measurable value and business impact of LivePerson's solutions.
  • Develop compelling value propositions and business cases that connect LivePerson's AI-powered solutions to customer priorities, including efficiency, revenue growth, customer experience, and operational transformation.
  • Proactively identify risks to customer satisfaction, adoption, retention, and renewal, developing strategies to address them before they impact the relationship.
  • Own the end-to-end renewal strategy and commercial process for assigned accounts.
  • Maintain a clear understanding of contract terms, renewal timelines, customer sentiment, adoption, and potential risks.

Requirements

  • 8+ years of experience managing and growing complex enterprise SaaS accounts, strategic accounts, or enterprise customer relationships.
  • English proficiency is required to navigate the local market and global internal stakeholders.
  • Strong understanding of AI, automation, customer engagement, contact center, and digital transformation technologies.

Compensation

  • The salary range for this role will be between $120,000 to $150,000 USD.

Company info

  • Belonging at LivePerson: Equal Opportunity Employer We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE).
  • Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
  • LivePerson does not ask for personal or financial information as part of our interview process, includ
  • Ensure customers understand the full breadth of LivePerson's capabilities and identify opportunities to expand the partnership.
  • Experience managing large, complex enterprise customers with multiple stakeholders, business units, and/or geographies.

Equal opportunity

  • Employer
  • We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.
  • Accessibility Commitment
  • LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
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This listing is sourced directly from LivePerson's careers page and normalized into a canonical job model.