Industrious

Industrious

General Manager - Los Angeles

Los Angeles

Sponsorship not specifiedDetected 20 days ago
LeadershipMentoring

About the role

  • You'll set the strategic direction for the market and be responsible for driving customer experience, sales, and operational excellence.
  • What skills will I need to be successful in this role?
  • In this role, you'll report to a Regional Director and oversee a team consisting of Assistant GMs, Member Experience Managers, and Member Experience Associates.

Responsibilities

  • You're the first person to celebrate their successes but know how to have the tough conversations needed to drive change.
  • In this role, you'll manage a front-line team whose goal is to create a workplace experience that welcomes, empowers, and delights our members.
  • You'll work hand in hand with cross-functional partners in Facilities and Member Tech to deliver our best-in-class member experience.

Requirements

  • You have an owner/operator mentality when it comes to managing a P&L.
  • You have your finger on the pulse of sales in your market.
  • You have an eye for the details, and place customer experience at the forefront of everything your team does.

Compensation

  • The annual base compensation range for this role is between $120,000 and $135,000.

Company info

  • Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry.
  • Everything we do comes down to creating great days for teams of all sizes and stages, including our own.
  • We believe that what makes a great day at work is the people on your team and the problems you get to solve together.
  • We're looking for people who love thinking outside the box and thrive in a truly collaborative setting.
  • As teammates, we encourage new ideas and toast every win.
  • We're excited about having a meaningful impact on people's workplace experience.
  • Great days also start when everyone can be their authentic self at work.
  • Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other.
  • Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness.
  • You are valued for who YOU are.
  • We celebrate our people as individuals who can accomplish great things when we work together as one team.
  • To learn more, visit www.industriousoffice.com/careers http://www.industriousoffice.com/careers.
  • We are looking for people who have experience managing sales teams in an in-person, direct-to-customer environment.
  • We are looking for people who have worked in high-touch service environments and have consistently delivered excellent customer experience.

Equal opportunity

  • Industrious is an equal opportunity employer that values diversity.
  • We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Visa & Work Authorization

  • licants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protec

This listing is sourced directly from Industrious's careers page and normalized into a canonical job model.