Maven AGI

Senior Product Manager, Voice Agent

Boston · Senior

Sponsorship not specified$175k-$220kDetected 6 days ago

LLMsAgentic AIProduct ManagementProduct StrategyPRDsHubSpotVoIPCommunicationProblem Solving

About the role

Maven AGI is an enterprise https://www.mavenagi.com/ AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service.
Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes.
Voice is our fastest-growing modality and the most technically demanding product line we offer.

With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today's cost.
Direct enterprise customer engagement to extract requirements and translate them into tight specs engineering can build from.
Partnership with GTM to drive Voice adoption and revenue.
We're hiring a Senior PM to own it end-to-end.
You'll own how our Voice agent handles those tradeoffs, which telephony and contact-center systems we integrate with, and how we win enterprise voice deployments against incumbents and startups alike.
You own a P&L, not a backlog. Your product line has customers, revenue, and a roadmap you define.

5-7+ years of product management experience, with meaningful time on voice or telephony products.

You've worked with telephony platforms directly.
Twilio, LiveKit, Vonage, or comparable.
Contact-center experience (Genesys, Five9, NICE, Amazon Connect) is a strong plus.
You extract requirements from messy customer conversations and turn them into PRDs.
You're a problem solver, not a project manager.
Real enthusiasm for AI, LLMs, and autonomous agents.
You follow the space because you find it interesting, not because it's trending.
Strong communication across audiences.

Base salary of $175,000 to $220,000, plus bonus ($240,000-255,000 OTE). Compensation includes comprehensive benefits, and equity in a well-funded, high-growth company.

slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents.
Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.

This listing is sourced directly from Maven AGI's careers page and normalized into a canonical job model.