Sierra Central Credit Union
RFP Strategy & Operations Analyst
San Francisco, CA · Full-time
Sponsorship not specifiedDetected 40 days ago
ComplianceSalesforceAR/VRCommunication
About the role
- Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/.
- Bret currently serves as Board Chair of OpenAI.
- Bret was also one of Google's earliest product managers and co-creator of Google Maps.
Responsibilities
- Own Sierra's RFP response: Triage incoming RFP requests, coordinate with internal stakeholders, and deliver accurate, polished responses back to sales on time
- Drive cross-functional coordination: Partner with subject-matter experts (SMEs) in Security, Legal, and Product to get the right answers fast, managing competing stakeholder priorities without losing momentum or quality
- Own the content infrastructure: Maintain and continuously improve Sierra's RFP knowledge base, identifying gaps, working with SMEs to close them, and raising the quality bar on every response
- Build toward automation: Implement and iterate on AI tooling and workflow automation to reduce manual work and increase consistency across the response process
- Support Sales in high-stakes evaluations: Help AEs navigate complex RFP requirements, flag patterns and themes in prospect questions that inform how Sales positions Sierra, and ensure every response puts Sierra's best foot forward
- Exceptional attention to detail and the ability to manage multiple competing priorities simultaneously without losing quality
- We build trust in AI by making it more accessible, safe, and useful.
- We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Triage incoming RFP requests, coordinate with internal stakeholders, and deliver accurate, polished responses back to sales on time
- Partner with subject-matter experts (SMEs) in Security, Legal, and Product to get the right answers fast, managing competing stakeholder priorities without losing momentum or quality
Requirements
- 2-3 years of experience at a high-growth technology company in product operations, revenue operations, legal operations, deal desk, solutions engineering, or investment banking
- Strong written communication skills - you can translate complex, technical information into clear and accurate language quickly
- Proven ability to sustain high output and high quality simultaneously - you don't cut corners when the workload spikes
- A track record of improving the processes you inherit, not just running them
- Experience in a sales-adjacent or customer trust function
Compensation
- These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans.
Benefits
- We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Discretionary benefit stipend giving people the ability to spend where it matters most
- These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans.
- Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
Company info
- At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
- We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
- Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
- At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI.
- We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
- We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
- These values are the foundation of our work, and we are committed to upholding them in everything we do.
- Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook.
- Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs.
- Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens.
- Before that, Clay led the product and design teams for Google Workspace.
Visa & Work Authorization
- gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class
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