Render

Strategic Account Manager

Remote: United States · Senior

Sponsorship not specifiedDetected 110 days ago

Full-Stack DevelopmentCloud PlatformsLLMsComplianceAccount ManagementRecruitingCustomer Success

About the role

This role is pivotal in demonstrating Render's long-term value and scalability, owning the commercial health of the relationship, and ensuring our customers achieve their business objectives on our platform.
As the primary business owner for a portfolio of Render's most important customers, you will be responsible for understanding their strategic goals, leading commercial conversations, and driving adoption and expansion.
You will proactively identify and mitigate churn risks by reinforcing our value proposition against alternatives managed platform services and hyperscalers.

Develop a deep understanding of each customer's business, their key objectives, and their technical roadmap to create and account plans that ensure Render is delivering maximum value.
We will also work with you to create a supportive plan of return.

Drive account expansion by identifying opportunities to convert customers from month-to-month to committed annual contracts and lead the upsell motion.

This opportunity is also eligible for equity with early-exercise options and extended exercise windows.
4 weeks of paid vacation.
14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child.
Long-term disability, life insurance, and 401K plans.
100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent.
Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
Continuous learning benefits & related support.
Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.

Serve as the voice of your customers internally, sharing their feedback and insights with our Product and Engineering teams.
Is savvy with product-led growth (PLG) environments and understands how to engage customers who initially adopted a product through a self-service motion
Experience helping customers migrate from hyperscalers to managed platform solutions
Render is seeking a foundational Strategic Account Manager to build and nurture strategic partnerships with our largest and fastest growing customers.
Manage a dedicated portfolio of high-growth customers, establishing yourself as their trusted business advisor and primary point of contact.
Collaborate closely with our Customer Engineers, who own the technical relationship with developers, to present a unified front and ensure customers are both technically successful and strategically aligned.

This listing is sourced directly from Render's careers page and normalized into a canonical job model.