Masco
Quality Engineer Lead – Product Services
CA - Ontario - Saint Thomas
Sponsorship not specified$68k-$107kDetected 6 hours ago
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26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- If you thrive in a dynamic, collaborative environment and are excited to make a meaningful impact, we want to hear from you.
- Responsible for supporting Masco Canada's quality objectives through the maintenance and continuous improvement of the Quality Management System (QMS).
- We have been inspiring Canadian homes, communities, and lives for more than 120 years.
Responsibilities
- Maintain and continuously improve the Quality Management System (QMS), including procedures, work instructions, forms, and quality records.
- Lead Layered Process Audits (LPA), internal audits, and compliance assessments to verify adherence to defined processes and quality requirements.
- Manage the Non-Conforming Material Report (NCMR) process, including investigation, disposition, corrective actions, and effectiveness verification.
- Lead Product Incident Report (PIR), product complaint, warranty, and field failure investigations to identify root causes and implement corrective and preventive actions.
- Support supplier quality management activities, including supplier audits, issue resolution, corrective action follow-up, and ongoing supplier performance monitoring.
- Lead and monitor corrective and preventive action (CAPA) activities to ensure timely implementation and verification of effectiveness.
- Act as liaison between Quality, Engineering, Customer Service, Sales, and Legal regarding product performance concerns, risk mitigation activities, and litigation support.
- Collaborate with Engineering, Operations, Procurement, and Suppliers to resolve quality issues and improve product and process performance.
- Support product liability, insurance, labour, and litigation-related investigations by providing technical analysis, documentation, and coordination with internal and external stakeholders.
- Monitor post-launch product performance, complaint trends, warranty data, and field quality issues to drive continuous improvement.
Requirements
- This individual is also responsible for coordinating product incident records and related activities with internal stakeholders and legal counsel as required.
- Perform other duties as required to support Masco Canada's quality objectives and business needs.
- College Diploma or Bachelor's Degree in a related field
- Minimum 5 years of experience in Quality Engineering, Quality Systems, Supplier Quality, or a related field.
- Over a Century of Excellence - With more than 120+ years of experience, Masco Canada has established itself as a leader in the building and home improvement industry.
Compensation
- Competitive Rewards and Compensation
Benefits
- Defined Contribution Registered Pension Plan with employer matching
- Deferred Profit-Sharing Plan (DPSP)
- Benefit insurance coverage from Day 1, including health, dental, and travel insurance
- Employee Assistance Program (Dialogue) - access to health and wellness resources
- Employee Store, Employee Purchase Program, Fitness Discounts, and more!
- Opportunities for development and growth, including Buddy and Mentoring programs, LinkedIn Learning, and other virtual and in-class learning opportunities
- Participation in employee-led committees such as the Wellness Committee, Masco United (Inclusion & Belonging Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups
- Opportunities for Growth - We support continuous learning, career development, and professional growth, helping you achieve your full potential.
Company info
- Masco Canada
- Masco Canada (the "Company") is an equal opportunity employer and we strive to employ the most qualified individuals for every position.
- The Company makes employment decisions only based on merit.
- It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law.
- The Company is committed to complying with all applicable laws providing equal employment opportunities.
- This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
This listing is sourced directly from Masco's careers page and normalized into a canonical job model.