ShipMonk

ShipMonk

Senior Operations Manager

Pittston, Pennsylvania, United States · Senior

Sponsorship not specifiedDetected 20 days ago
Project ManagementExcelSupply ChainLogisticsProcess ImprovementPerformance ManagementCustomer SupportResearchLeadershipMicrosoft OfficeLean ManufacturingWarehouse Management System

About the role

  • We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values.
  • We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.
  • We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more.

Responsibilities

  • Effectively manages the budget and P&L of the operation
  • Partners with others to maintain the proper layout of warehouse and product placement
  • ShipMonk's Sr. Ops Managers will lead cultural change within facilities whenever necessary
  • A top priority for our Senior Operations Managers is to participate in the interviewing, hiring, and training of supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
  • We provide hands-on, "mom and pop" support with a global reach.

Requirements

  • Experience with warehouse management systems
  • ShipMonk prefers that all Senior Operations Managers have experience with labor management systems and productivity initiatives
  • All Operations Leadership must be proficient with enterprise technology systems such as Advanced Excel, Outlook/Gmail, Project Management Software, Warehouse Management Systems (WMS), and Process Workflow creation
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Nice to have

  • It is strongly preferred that our Senior Operations Managers have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Compensation

  • We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
  • Our Core Values
  • Our values are the heart of our culture.
  • We're looking for individuals who embody these principles every day.

Company info

  • ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
  • We are seeking a Senior Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More.

Equal opportunity

  • We challenge the status quo, constantly innovating and improving.
  • ShipMonk is an equal opportunity employer.
  • We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This listing is sourced directly from ShipMonk's careers page and normalized into a canonical job model.