Zline
Customer Experience Specialist - Reno, NV
Reno, Nevada · Full-time
Sponsorship not specifiedDetected 29 days ago
CRMExcelCommunication
About the role
- ZLINE Kitchen and Bath is a family-owned appliance company based in Reno, Nevada, with additional locations in Tennessee and Ohio.
- Our CE Specialists are positive, upbeat individuals who value knowledge, customer satisfaction, and helping others.
- The potential for growth at ZLINE is limitless, so bring a dedicated and hungry attitude to get in on the ground floor.
Requirements
- A high school diploma or equivalent required
- Ability to multitask by handling a variety of customer experience cases
- Ability to be on the phone, email, and communication platforms for about 8 hours/day
- Familiarity with the Google Suite (ie.
- Patience and understanding of customer needs and the ability to de-escalate when necessary
- ZLINE provides an elevated luxury experience with industry-leading kitchen appliances and bath fixtures at an attainable price.
Nice to have
- Familiarity with CRM platform a plus!
- Bilingual is a plus!
Compensation
- Starting at $42,000+ annually DOE
- Pay dates are bi-weekly
- Working Hours:
- Monday - Friday, 8:00am - 4:30pm with a 30-minute lunch
- What You'll Get:
Benefits
- Benefits are available to all full-time employees after 90 days
- Medical, dental, vision, and life insurance
- Access to a Health Savings Account or Flexible Spending Account
Equal opportunity
- ZLINE Kitchen and Bath, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ZLINE makes hiring decisions based solely on qualifications, merit, and business needs at the time.
- Check out our website and social media to learn more about ZLINE:
- zlinekitchen.com
This listing is sourced directly from Zline's careers page and normalized into a canonical job model.