Anovaeon, LLC

Program Compliance & Grievance Manager

Alexandria, LA · Contract

Work authorization requiredDetected 20 days ago

LogisticsLeadershipCommunicationCollaborationOSHA

About the role

This position serves as the program's primary administrative function for compliance reporting, documentation control, and grievance tracking and escalation.

We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.
Maintain organized records for audits, inspections, and contract reporting requirements.
Support preparation for internal and external audits through documentation review and organization.
Maintain compliance tracking systems and reporting logs.
Grievance Intake & Management Receive, document, and log all grievances and complaints submitted within the facility.
Maintain a centralized grievance tracking system for all reported concerns.
Maintain accurate records of grievance outcomes for audit and reporting purposes.
Maintain organized electronic and physical files for audit readiness.
Support leadership with data summaries and compliance reporting dashboards.

Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.
Program Compliance & Reporting Prepare, compile, and submit required daily, weekly, and monthly program reports.
Track required reporting deadlines to ensure timely submission.
Coordinate with department leads to collect required operational data and inputs.
Escalate grievances to facility leadership and, when required by policy or federal contract standards, to designated federal oversight authorities or contracting government entities.
Ensure all externally reportable grievances are accurately documented and submitted through required official federal reporting channels.
Collaboration & Communication Coordinate with operational, clinical, security, and administrative teams to obtain required reporting inputs.

Experience in government-contracted, residential, shelter, or correctional environments.
PREA Coordinator or PREA Auditor training preferred.
Experience with incident management systems or compliance tracking tools.
Training in safety management, OSHA standards, or facility risk assessment.
Experience conducting audits or inspections in regulated environments.
Strong organizational and reporting skills.
If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.
Bilingual ability (Spanish or other languages) preferred Conditions of Employment:
Employees must be a U.S. Citizen or a Legal Permanent Resident

Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.

Position Type: Full-Time Travel Requirements: None Location: On-Site About Anovaeon, LLC: https://www.anovaeon.com Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response.
Anovaeon, LLC serves as a dedicated strategic partner to government and other customers.
If you need any accommodations to complete the application, participate in an interview, take part in pre-employment testing, or engage in any part of the selection process, please contact us at HR@anovaeon.com

Citizen or a Legal Permanent Resident Employment is contingent upon successful completion of the following screening: Federal background investigation (up to and including a Tier 4 DHS cl

This listing is sourced directly from Anovaeon, LLC's careers page and normalized into a canonical job model.