Resource Innovations

Customer Service and Rebate Processing Specialist

Needham, Massachusetts, United States · Contract

Sponsorship not specified$17k-$21kDetected 7 days ago

ExcelCustomer SupportVoIPCommunicationCollaboration

About the role

Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing dynamic team.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact.
With every step, we're leading the charge to power change.

As a Customer Service and Rebate Processing Specialist you will be providing customer service support over calls and email.
You will also support Data entry into various database applications.
Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.
Duties and Responsibilities Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
Provide basic troubleshooting and recommend solutions Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents.

If applicable to the position, a pre-employment drug screen may also be required.

The compensation range for the base salary for this position is $17-$21/hour.
In addition to base pay, employees may be eligible for a discretionary annual bonus.
The stated salary represents the expected compensation for this position.
Final compensation will be determined based on factors such as the candidate's experience, education and location.

Communicate effectively as part of team approach with other departments in servicing customers.

This listing is sourced directly from Resource Innovations's careers page and normalized into a canonical job model.