Mashgin

Mashgin

HR and Operations Generalist

Palo Alto, CA

Sponsorship not specified$115k-$145kDetected 103 days ago
Process ImprovementHRISResearchCommunicationAdaptability

About the role

  • About Mashgin Mashgin powers the world's best checkout experience for over 40 million users.
  • Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more.
  • Backed by a well-funded Series B, we're also one of the rare AI startups that's already profitable.

Responsibilities

  • Onboarding & Offboarding: Own the end-to-end onboarding experience for new hires in the US and international team members (EOR). You'll ensure every "Mashgin-er" feels welcomed, equipped, and ready to contribute from Day 1.
  • Manager Enablement: Partner with managers to navigate employee lifecycle events, including leaves of absence, promotions, and internal transfers, providing the administrative and tactical support they need to lead effectively.
  • We don't care about short-term wins; we build systems that stand the test of time.
  • You will own significant responsibility and have total ownership over your work.
  • You won't bend to every client demand; you will let innovation drive the product forward to solve the real problems our users face.
  • Own the end-to-end onboarding experience for new hires in the US and international team members (EOR).
  • Maintain and update the Employee Handbook and company policies.
  • Partner with managers to navigate employee lifecycle events, including leaves of absence, promotions, and internal transfers, providing the administrative and tactical support they need to lead effectively.

Requirements

  • Discretion: Ability to handle sensitive and confidential information with the utmost integrity.
  • Adaptability: A high degree of comfort with ambiguity.
  • You can pivot quickly when priorities shift.
  • 5+ years of experience in HR Operations, People Ops, or an HR Generalist role, preferably in a fast-paced startup environment.
  • Ability to handle sensitive and confidential information with the utmost integrity.
  • A high degree of comfort with ambiguity.

Nice to have

  • Experience with our tech stack (e.g., Notion, Rippling, Slack, G-Suite).
  • Deep knowledge of California labor laws.
  • A passion for AI, technology and startups.

Skills

  • Exceptional written and verbal communication skills.

Compensation

  • $115k-$145k

Benefits

  • Employee Support: Act as the first point of contact for employee inquiries regarding benefits, payroll, and general company policies.
  • Whether it's streamlining our HRIS data or improving our benefits enrollment flow, you're always looking for a better way.

Company info

  • Customers just place their items on our kiosks and our AI rings up their entire order in less than a second.
  • With Mashgin, lines are now optional.
  • We're not just building cutting-edge AI-we're creating real-world impact and unforgettable experiences.
  • A culture of extreme ownership, autonomy, and customer obsession.
  • At Mashgin, we are building something extraordinary by challenging conventional wisdom.
  • The Compliance Guardian: Maintain and update the Employee Handbook and company policies. You'll keep a pulse on labor laws and compliance tracking to ensure we are protected as we scale.
  • We are customer-centric, not customer-pleasing.
  • You'll keep a pulse on labor laws and compliance tracking to ensure we are protected as we scale.

Equal opportunity

  • equal opportunity employer.
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This listing is sourced directly from Mashgin's careers page and normalized into a canonical job model.