Profound

Deal Desk Lead

New York, New York

Sponsorship not specified$150k-$190kDetected 23 days ago

FigmaHubSpotSalesforceCRMSalesValuationCadenceLeadershipCommunication

About the role

You'll be the last line of defense before every deal goes out the door and the first call a rep makes when a deal gets complicated.
Profound is an AI-native company, and we expect this function to be AI-native too.
We're looking for someone who has already built AI solutions to automate meaningful parts of their work - not just someone who uses the tools, but someone who engineers with them.

Partner with Sales on new business, expansion, and renewal deals that balance customer needs, Profound's economics, and operational simplicity
Own quote-to-sign end-to-end
Validate pricing and structure, generate and QA order forms, coordinate signature workflows, and resolve issues fast
Maintain Salesforce hygiene for all deal and opportunity records - pricing, terms, approval status, contract details - and partner with RevOps to automate workflows across CRM, CPQ, and CLM
Build the function from zero
Design and implement approval workflows, escalation paths, SLA standards, and exception-handling frameworks
Develop and maintain pricing guidelines, discount approval matrices, and deal structuring playbooks
Own deal desk metrics - cycle time, approval turnaround, exception rates, discounting trends, deal quality - and report on them with rigor

5-8 years in Deal Desk, Revenue Operations, or Sales Operations at a high-growth B2B SaaS company
Proven track record meaningfully improving or standing up deal desk processes (not just inheriting them)
Working knowledge of Salesforce (or HubSpot), CPQ, and CLM platforms
you can speak to what you built, how, and what it replaced

Experience with usage-based or consumption pricing models
Working knowledge of ASC 606 and its deal structuring implications
Experience evaluating or rolling out a CLM platform (Ironclad, Juro, DocuSign CLM, or similar)
You'll have direct access to Sales, Finance, and Legal leadership.
Your decisions will shape how Profound closes deals and how the company scales its commercial operations.
If you've been waiting for a seat at the table, this is it.
Profound is the marketing platform for the AI era.
As people increasingly turn to ChatGPT, Perplexity, and Gemini to decide what to buy, we give brands the intelligence to see how AI represents them and the Agents to act on it.

Base salary: $150,000 - $190,000
Total compensation includes base salary, meaningful equity, and a full benefits package. Final comp will depend on your skills, experience, qualifications, and location, and will be determined through the interview process.
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.

This listing is sourced directly from Profound's careers page and normalized into a canonical job model.