Amazon Web Services (AWS)

Area Manager - ROC5-SC (ROCHESTER,NY,US)

Rochester, New York, USA

Sponsorship not specified$70k-$91kDetected 1 day ago

Supply ChainLogisticsProcess ImprovementHRPerformance ManagementOnboardingCustomer SupportCommunication

About the role

You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door.
We hire Area Managers based on location preference and the business' current openings.

In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.
Support, mentor, and motivate your hourly workforce
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

2+ years of employee and performance management experience.
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

1+ years of performance metrics, process improvement or lean techniques experience.
Experience managing a team of 20+ employees.
Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
Excellent customer service, communication, and interpersonal skills
A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field. -

Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.
Your Amazon package will include sign-on payments and restricted stock units (RSUs).
Learn more about our benefits at https://amazon.jobs/en/benefits.

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.
We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager.

equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

This listing is sourced directly from Amazon Web Services (AWS)'s careers page and normalized into a canonical job model.