City of Boulder

City of Boulder

Older Adult Services Representative

Boulder, CO · Part-time

Sponsorship not specified$24k-$34kDetected 14 days ago
Customer SupportCommunication

About the role

  • It's a great time to join the City of Boulder!
  • Responsible for the safety of self, others, materials, and equipment.

Responsibilities

  • This position also includes cash and credit card handling, registration of programs using a recreation software platform, and general program and staff support.
  • Under general supervision and as part of a team, performs general customer service and receptionist duties which includes first point of contact with older adults at one of the Age Well Centers.
  • Provides program support and registers customers for programs using a recreation software platform.
  • Maintains onsite information systems such as bulletin boards, lobby monitor, resource, and promotional materials.

Requirements

  • Ability to demonstrate excellent verbal and written communication skills.
  • Ability to demonstrate superior skill in customer service.
  • Ability to take proper safety precautions to prevent accidents.
  • Use all required safety equipment and follow all safety regulations, policies and procedures.
  • Ability to work effectively with other employees, the public and specifically, older adults.
  • Ability to work with computers and related program software.
  • Some evening and weekend meetings may be required to perform the duties and responsibilities.
  • Performs related duties as required by management to meet the needs of the department and city.

Nice to have

  • Ability to demonstrate previous experience working in a center for older adults or community center.
  • Ability to read, write and speak English and Spanish in a professional capacity for communication objectives.
  • Skill in and experience with recreation software.
  • High School diploma or GED.
  • One (1) year professional experience in customer service, facility operations, receptionist, and cash handling or any combination.
  • Supervision Received: Older Adult Services Senior Program Manager
  • Older Adult Services Program Manager
  • Supervision Exercised: None

Compensation

  • This is a part-time hourly position.

Benefits

  • Provides coverage for after-hours events as needed.
  • Benefit Eligibility Group:

Company info

  • Answers general questions from customers and community members.
  • Checks customers in for programs when needed.
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This listing is sourced directly from City of Boulder's careers page and normalized into a canonical job model.