Teamwass

Teamwass

Manager, People Operations

USA-CA - Los Angeles HQ

Sponsorship not specified$80k-$85kDetected 1 day ago
ExcelProcess ImprovementHRPerformance ManagementHRISEmployment LawLeadershipCommunicationProblem SolvingMentoring

About the role

  • We are seeking a Manager of People Operations to join our People Team in Los Angeles.
  • This role blends strategic planning with day-to-day operational leadership, with a strong focus on improving HR systems, policies, workflows, compliance, and employee experience through scalable, data-informed, and AI-enabled solutions.
  • This role demands strong operational execution, sound judgment, and a continuous improvement mindset.

Responsibilities

  • Lead and manage People Team operational functions throughout the full employee lifecycle, ensuring seamless, consistent, and compliant processes from onboarding to offboarding.
  • Develop and implement People Operations strategies, policies, procedures, and service delivery standards that improve efficiency, accuracy, scalability, and employee experience.
  • Drive the responsible use of AI, automation, and workflow tools to reduce manual work, improve turnaround times, strengthen data quality, and create more scalable People Operations processes.
  • Identify, prioritize, and lead process improvement initiatives across People Operations, using AI-enabled tools where appropriate to streamline repetitive tasks, documentation, reporting, intake, audits, and employee support workflows.
  • Build and maintain clear operating rhythms, SOP documentation, knowledge bases, and intake/ticketing processes to improve team accountability, transparency, and service quality.
  • Partner with People Team leadership to align operational strategies with business objectives and translate priorities into actionable roadmaps, process improvements, and measurable outcomes.
  • Oversee People data management, reporting, and analytics, providing timely insights, dashboards, and recommendations to support decision-making, workforce planning, compliance, and operational performance.
  • Collaborate with cross-functional teams to ensure seamless communication, process alignment, and change management during acquisition integrations, reorganizations, and other business changes.
  • Lead audits and compliance reviews, ensuring adherence to local and federal employment law and internal policies
  • Own the maintenance of a robust, secure, and compliant filing and records management system for People and operational documentation, including personnel files, contracts, consultant records, and other key documents.

Requirements

  • You have a strong working knowledge of AI and automation tools, with practical experience identifying use cases, improving workflows, and implementing responsible, human-centered AI-enabled process improvements.
  • You are comfortable evaluating AI opportunities through the lens of data privacy, employee experience, compliance, accuracy, change management, and measurable operational impact.
  • You have a working knowledge of navigating and utilizing HRIS applications, ideally Workday, as well as best practices for personnel data management, record keeping, integrations, and reporting.
  • You have the ability to work effectively in a team environment, managing multiple priorities, competing stakeholders, and strict deadlines.
  • You have advanced analytical and problem-solving skills, with strong proficiency in Excel, reporting tools, dashboards, and the ability to work independently to identify and resolve issues.
  • You are highly curious, detail-oriented, and comfortable leading through ambiguity while driving practical solutions forward.
  • You are familiar with change management practices and know how to bring stakeholders along when introducing new processes, systems, tools, or ways of working.
  • You are passionate about delivering a seamless, positive employee experience and influencing continuous improvement across People systems and processes.

Nice to have

  • Bachelor's degree in human resources, business administration, or a related field, or 4+ years of People Operations / HR Operations experience preferred.

Compensation

  • The salary range listed is just one component of the total compensation package for employees.
  • Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
  • Compensation decisions are dependent on circumstances of each role
  • oversee requisite annual reporting submissions and related documentation.

Benefits

  • Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
  • Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
  • Parental Leave: We provide paid parental leave to support your family during important life events.
  • Retirement Plan: 401k plan including contribution matching.
  • Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
  • Commuter Benefits: Access support for travel and commuting needs, where available
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This listing is sourced directly from Teamwass's careers page and normalized into a canonical job model.