Northwest Bank

Northwest Bank

Teller - Part-time

Mayville, NY · Part-time

Sponsorship not specifiedDetected 5 days ago
ExpressCustomer SupportMicrosoft Office

About the role

  • We appreciate your interest in our position!
  • The pay range for this position is generally $15.50 - $17.05 per hour.

Responsibilities

  • Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • You can check the status of your application by logging back into your account.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice to have

  • High School Diploma or equivalent preferred
  • Customer service experience preferred
  • Cash handling experience preferred
  • Banking and/or retail experience preferred

Skills

  • Ability to establish effective working relationships among team members and participate in solving problems and making decisions
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
  • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
  • Knowledge of computers and the Teller System

Compensation

  • The pay range for this position is generally $15.50 - $17.05 per hour.

Benefits

  • Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
  • Proactively engage with customers to understand needs and inform them of product/service features and benefits.
  • Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
  • Complete educational training as assigned and self-educate using bank designed programs and applications

Company info

  • We are committed to creating an inclusive environment for all employees.
  • Assist customers and visitors with questions, problem resolution, and other needs.
  • Refer customers to appropriate team member for complex requests or products/services.
  • Actively engage with and greet customers and take ownership to resolve any customer issues or concerns

Equal opportunity

  • Northwest is an equal opportunity employer.

This listing is sourced directly from Northwest Bank's careers page and normalized into a canonical job model.