Attentive

Attentive

Program Coordinator

United States · Full-time

Sponsorship not specified$46k-$65kDetected 1 day ago
Email MarketingCustomer SuccessCollaboration

About the role

  • As a Program Coordinator, you will work with some of our largest brands to execute optimized retention marketing strategies across channels, including both SMS and email.
  • Your deep platform knowledge, including experience executing email campaigns, journeys, and transactional messaging, brings value to our customers by ensuring they can get more done.
  • You'll become an Attentive expert, bridging the gap between our product and customers.

Responsibilities

  • By collaborating with our CSM team, you will develop our customer's most ambitious marketing ideas, ensuring they are able to drive growth and conversions with Attentive.
  • Execute and support cross-channel marketing initiatives, including promotional email campaigns, automated journeys, and transactional messaging programs
  • We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.

Nice to have

  • Prior experience with SaaS or E-Commerce platforms preferred
  • Familiarity with email marketing execution, including campaigns, automated journeys, and transactional messaging, is a strong plus

Skills

  • Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.

Compensation

  • The US base salary range for this full-time position is $46,000 - $65,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location
  • This role is salaried non-exempt and eligible for overtime compensation

Benefits

  • The US base salary range for this full-time position is $46,000 - $65,000 annually + equity + benefits
  • You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

Company info

  • Apply channel best practices across SMS and email to improve engagement, conversion, and retention outcomes for customers
  • Positioned as a valuable extension of our customers' teams, your attention to detail and quick execution builds trust between us and our customers
  • You understand the key metrics that Attentive customers are interested in measuring (List Growth, Revenue, Message-Level Performance)
  • Attentive Company Values
  • Champion the Customer - Our success is defined by our customers' success
  • At Attentive, we know that our Company's strength lies in the diversity of our employees.
  • You will work in conjunction with members of the CSM, Support, and Professional Services teams to maintain alignment on our customers' marketing goals, including the execution and optimization of SMS and email programs.
  • Deliver Attentive Service offerings (Onboarding or Recurring engagements), designed to drive value for our customers
  • Develop strong relationships with cross-functional team members and our customers
  • Manage your assigned accounts in collaboration with Attentive account teams to ensure customers remain engaged and are successful in their adoption of the Attentive platform
  • You understand how the day to day work delivered by our team directly impacts our customers' progress towards their own goals

Equal opportunity

  • Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds.

This listing is sourced directly from Attentive's careers page and normalized into a canonical job model.