Choreo

Choreo

Business Process Architect

Charlotte, North Carolina, United States or Remote

Sponsorship not specifiedDetected 6 days ago
Project ManagementSalesforceCRMAccountingLeadershipCommunication

About the role

  • This role is explicitly hands‑on and execution‑oriented.

Responsibilities

  • Design future‑state processes that are realistic, scalable, and appropriate for a distributed advisor organization
  • Maintain a living process library that serves as a foundation for automation and applied intelligence initiatives
  • Process Discovery and Design
  • Translate business needs into clear, executable functional specifications for internal teams and external build partners
  • Own the requirements backlog in coordination with project management and delivery teams
  • Support early‑stage intake by shaping loosely defined ideas into decision‑ready problem statements before they enter delivery backlogs
  • Serve as the internal process and functional voice on active builds, escalating only architectural or strategic decisions
  • Design and execute structured user acceptance testing for all platform and workflow deliverables
  • Clearly document defects and manage resolution cycles with build partners
  • Develop process documentation, training materials, and reference guides for new workflows and tools

Requirements

  • Bachelor's degree or equivalent experience in business analysis, operations, technology, or a related discipline
  • 5+ years of experience in process design, business analysis, or similar roles, ideally in financial services or wealth management environment
  • Demonstrated ability to produce documentation and specifications that technical and non‑technical teams can act on
  • Experience managing requirements and UAT for vendor‑delivered or externally built solutions
  • Familiarity with CRM, portfolio accounting, or financial planning platforms such as Dynamics or Salesforce, Black Diamond, or eMoney
  • Strong written and verbal communication skills across advisor, operations, compliance, and technology audiences

Nice to have

  • Preferred Skills:

Skills

  • Experience with workflow automation or low‑code platforms such as Microsoft Power Platform or equivalents
  • Exposure to data governance, MDM concepts, or multi‑system client data architectures
  • Comfort operating in environments where automation and applied intelligence are embedded in daily workflows
  • Wealth management or RIA industry experience
  • Employee Benefits
  • Competitive salary and bonus plan
  • Competitive medical, dental, and vision plans
  • Basic life and disability coverage
  • 401(k) matching program
  • Financial support for approved designations and courses
  • Technical, leadership, sales training opportunities
  • Unlimited, discretionary time off

Compensation

  • Competitive salary and bonus plan

Benefits

  • Paid parental leave
  • At Choreo, we provide a holistic, total reward offering to empower our teams in their professional and personal lives.
  • We seek to provide employees with benefits that place an emphasis on health, happiness, and financial security.
  • We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Company info

  • Here is what we offer:
  • With over 200 employees and 40+ locations across the country, we are here to serve our clients beyond what is expected.

Equal opportunity

  • equal opportunity employer.

This listing is sourced directly from Choreo's careers page and normalized into a canonical job model.