Planned Parenthood of Southern New England, Inc.

Planned Parenthood of Southern New England, Inc.

Director of Clinical Services (Licensed: APRN, PA, CNM)

Various Locations, Connecticut · Director

Sponsorship not specified$140k-$170kDetected 187 days ago
CompliancePerformance ManagementEmployee RelationsCustomer SupportHIPAAEHR/EMRClinical ResearchPublic HealthPatient CareClinical Laboratory TechniquesResearchLeadershipCommunicationCollaborationMicrosoft OfficeOSHA

About the role

  • Facilitates training and development of clinicians including clinician conferences.
  • Participates in clinician performance reviews and employee relations matters.
  • Adapts PPFA protocols for PPSNE in consultation with the Chief Medical Officer and Medical Director and ensures state standards and regulations are evident in PPSNE protocols.

Responsibilities

  • Supervises and mentors the Lead Clinicians in their role of supporting clinicians in their region with onboarding, clinical support, training, and EHR support.
  • Manages the Clinical and Research Coordinator, ensuring smooth and timely administrative support for the CST team.
  • Partners with the finance department to ensure correct fees for tests and services, implement new tests, medications, and equipment.
  • Partners with clinical staff and center managers to support the patient experience and understands the connection between staff engagement and patient satisfaction.
  • Works with CST members and outside partners to implement new and changing regulatory requirements.
  • Manages regulatory problems as they arise.

Compensation

  • The Director of Clinical Services will partner with a dynamic Clinical Support Team (CST) that provides frontline healthcare at our health centers across CT and RI, providing over 100,000 visits to patients annually.

Benefits

  • We are Planned Parenthood of Southern New England, one of the region's largest and most trusted providers of reproductive health care.
  • We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice.
  • Together, we'll take pride in shaping the future of sexual health and reproductive rights for all people.
  • Partners with BetterHealth, Clinical Health Network (CHN), and other appropriate external team members to optimize the EHR to meet PPFA and other requirements and allow for accurate, timely charting and coding.
  • The Director for Clinical Services reports directly to the Chief Medical Officer and is a vital member of the Clinical Support Team.

Company info

  • Works and collaborates with all the members of the Clinical Services Team (CST) to support the services provided at PPSNE.
  • Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act), and CLIA (Clinical Laboratory Improvement Administration)
  • Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom the position works directly and indirectly.
  • Oversees student clinical preceptor arrangements with colleges/universities, health centers and volunteer services. Partners with the Student and Volunteer Coordinator to ensure all PPFA and legal requirements are met.
  • Performs special projects including but not limited to medical aspects of emergency preparedness and response.
  • Performs special projects and other duties as assigned.
  • Reduce health disparities in our communities.
  • Work collaboratively with a passionate group of staff members and volunteers.
  • Take a stand on internal key issues that matter to you.
  • Work in a fast-paced, high-energy, dynamic environment with a team who is passionate about the mission of PPSNE
  • As part of clinical leadership, provides clinical consultation and support (by phone, Teams, or other methods) to clinical team members for the management of urgent and ongoing clinical issues.
  • Working for Planned Parenthood is more than a job; it's being a part of a powerful movement.

Equal opportunity

  • equal opportunity in all areas of its operations, including patient care and employment.
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This listing is sourced directly from Planned Parenthood of Southern New England, Inc.'s careers page and normalized into a canonical job model.