Justworks

Justworks

Unemployment Operations & Verifications Coordinator

New York, New York · Junior

Sponsorship not specified$30k-$35kDetected 6 days ago
ExpressHRCustomer SuccessLeadershipCommunicationCollaborationCritical ThinkingAdaptability

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • We work hard and care about our most prized asset - our people.
  • We're helping businesses get off the ground by enabling them to focus on running their business.
  • We're data-driven and never stop iterating.

Responsibilities

  • Manage heavy mail volumes.
  • Partner with the mailroom to ensure that the department's mail is uploaded and properly assigned to the appropriate workflow boards.
  • Collaborate closely with the Senior Coordinator of Unemployment Operations and Verification to provide direct support to the claims and registration teams.
  • Pull, organize and take actions on documents retrieved from multiple states' websites accordingly.
  • Partner with the Unemployment Department to ensure that out-going and in-coming mail is addressed and sent to the appropriate state agency and other responsible parties.
  • Partner with Unemployment Hearing Representative to complete pre-hearing requirements such as document submissions to state agencies, witnesses, and claimants.
  • Assist senior team members in building out internal resources (help articles, training decks, etc.)
  • Handle the processing of unemployment claim-related documents through the Non-State Information Data Exchange Systems (SIDES) format.
  • Perform complete pulls from the state portal for unemployment-related documents.
  • Verify the accuracy and completeness of retrieved documents.

Requirements

  • Do you pride yourself in your attention to detail and ability to organize?
  • Ethical practice - the ability to integrate core values, integrity and accountability throughout all organizational and business practices.
  • Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
  • Proficiency in Adobe Acrobat required - including working knowledge of redacting, editing, resizing, organizing, and optimizing documents/files.
  • Proficiency in utilizing AI-driven platforms to assist with information gathering, brainstorming, and drafting initial content to enhance overall productivity and accuracy.
  • Minimum of 1 years of professional experience, preferably in unemployment claims, human resources, or other related fields. Prior PEO experience, a plus.
  • Experience with utilizing multiple systems and software programs.
  • Demonstrated ability to proactively and autonomously learn new systems and processes.
  • Comfortable with ambiguity; you enjoy figuring out what needs to be done and defining new processes.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Prior mailroom experience
  • During the first 90 days of training you will be required to be in-office 5-days a week (Monday-Friday, 10am-7pm EST). After the first 90 days, you will move to a hybrid schedule requiring 2-3 days in-office per week (the exact days are up to the teams' discretion).

Compensation

  • Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.

Benefits

  • Process child support, mortgage, wage audit, earnings and benefit verification as well as other urgent requests from state departments accurately and timely.
  • Audit, verify, and protest unemployment benefit charge statements.

Company info

  • At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
  • We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
  • We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
  • Our Values
  • At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
  • We solve HR issues.
  • If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
  • We're united by shared goals and shared motivations at Justworks.
  • These are best summed up in our company values, which are reflected in our product and in our team.
  • If this sounds like you, you'll fit right in.

Visa & Work Authorization

  • all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, vetera
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This listing is sourced directly from Justworks's careers page and normalized into a canonical job model.