Ingram Micro Inc.

Ingram Micro Inc.

Manager, ITAD Technology Engineering

Plainfield, IN, United States of America

Sponsorship not specified$106k-$179kDetected 2 days ago
SQLData VisualizationComplianceProject ManagementStakeholder ManagementOperations ManagementSupply ChainLogisticsProcess ImprovementERPCommunicationProblem Solving

About the role

  • Ingram Micro is seeking an ITAD Technology Engineering Manager to lead technology-enabled solutions that improve IT Asset Disposition operations, asset tracking, data sanitization, secure chain of custody, workflow automation, reporting accuracy, compliance, and scalability.
  • This role partners with Operations, IT, Application Development, Compliance, Quality, Security, Client Services, vendors, and business leaders to design and implement practical solutions across ITAD, lifecycle services, depot services, repair, refurbishment, remarketing, recycling, and reverse logistics.

Responsibilities

  • Lead technology engineering initiatives that improve ITAD efficiency, asset visibility, data security, compliance controls, customer reporting, and operational performance.
  • Translate business, customer, compliance, and operational needs into requirements, process designs, user stories, system enhancements, and implementation plans.
  • Partner with IT, Application Development, Operations, Compliance, Quality, Security, and Client Services to enhance asset tracking systems, erasure platforms, workflow tools, dashboards, and automation solutions.
  • Design scalable processes for serialized asset tracking, secure chain of custody, audit-ready reporting, certificates of erasure and destruction, and regulatory compliance.
  • Lead cross-functional projects focused on workflow automation, system modernization, data wiping infrastructure, reporting improvements, process governance, and continuous improvement.
  • Manage project scope, timelines, priorities, stakeholder alignment, risks, dependencies, communications, and post-launch support.
  • Experience leading cross-functional technology, engineering, systems, or process improvement projects from requirements through testing, implementation, adoption, and support.
  • Ability to create requirements, process flows, user stories, test scenarios, acceptance criteria, standard work, training materials, and implementation documentation.

Requirements

  • Bachelor's degree in Engineering, Industrial Engineering, Information Systems, Computer Science, Operations Management, Supply Chain, or related field
  • Working knowledge of asset tracking, serialized inventory control, workflow systems, data quality, reporting, process governance, and business requirements documentation.
  • Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.

Nice to have

  • Experience in IT Asset Disposition, data sanitization, depot repair, asset redeployment, remarketing, recycling, field services, lifecycle services, supply chain, or reverse logistics.
  • Familiarity with NIST 800-88, Blancco or comparable erasure platforms, destruction workflows, certificates of erasure/destruction, audit documentation, and chain-of-custody requirements.
  • Lean, Six Sigma, project management, business analysis, product ownership, continuous improvement, or change management experience.
  • Why Join Ingram Micro?
  • Ingram Micro helps businesses fully realize the promise of technology through global technology solutions, supply chain services, and lifecycle operations.
  • You'll join a collaborative, inclusive, and purpose-driven environment where innovation, continuous improvement, and customer impact matter.
  • This is an opportunity to solve complex operational challenges, influence scalable technology solutions, and contribute to the future of the global technology ecosystem.
  • Base pay ranges are reviewed and typically updated each year.

Compensation

  • The typical base pay range for this role across the U.S. is USD $105,500.00 - $179,400.00 per year.
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This listing is sourced directly from Ingram Micro Inc.'s careers page and normalized into a canonical job model.