UiPath

UiPath

Manager, Customer Advocacy & Editorial

Bellevue

No sponsorshipDetected 6 days ago
Agentic AIAI OrchestrationProject ManagementStakeholder ManagementContent MarketingVideo ProductionCommunication

About the role

  • LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works.
  • We're committed to creating category-leading enterprise software that unleashes that power.
  • To make that happen, we need people who are curious, self-propelled, generous, and genuine.

Responsibilities

  • Lead hero customer stories: own the end-to-end development of UiPath's flagship customer narratives, from sourcing and nomination through interviews, scripting, video production, and multi-format publication.
  • Drive video production: direct video shoots and production partners, managing agencies, budgets, timelines, and creative quality for customer story films and event content.
  • Manage customer relationships: build trusted relationships with customer champions and executives
  • manage approvals, legal reviews, and long-term advocate engagement.
  • Conduct customer interviews: plan and lead customer interviews that surface compelling, metrics-backed narratives.
  • Run the story production pipeline: own project management of the full customer story pipeline-intake, prioritization, status tracking, stakeholder communication, and on-time delivery across dozens of concurrent stories.
  • Lead agentification: champion the use of AI agents and automation to improve and expedite story development-drafting, transcription, repurposing, workflow orchestration-and help the broader team adopt these practices.
  • Set the editorial agenda: lead editorial prioritization and own the team's editorial calendar, aligning story launches with campaigns, product moments, events, social, and PR.
  • Collaborate cross-functionally: partner with social, PR, demand generation, product marketing, and sales to ensure every story works across channels and drives measurable impact.
  • Manage customer relationships: build trusted relationships with customer champions and executives; manage approvals, legal reviews, and long-term advocate engagement.

Requirements

  • Candidates must be authorized to work in the United States for this role.
  • Proven program/project management chops: you can run a high-volume content pipeline with many stakeholders and never drop a story.

Nice to have

  • Experience in automation, AI, or enterprise software marketing.
  • Familiarity with advocacy platforms, DAM/CMS tools, and project management systems.
  • Maybe you don't tick all the boxes above-but still think you'd be great for the job?
  • Go ahead, apply anyway.
  • Because we know that experience comes in all shapes and sizes-and passion can't be learned.
  • Many of our roles allow for flexibility in when and where work gets done.
  • Applications are assessed on a rolling basis and there is no fixed deadline for this requisition.
  • The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

Skills

  • Strong customer-facing skills; comfortable interviewing and managing C-level customer advocates.

Company info

  • People who love being part of a fast-moving, fast-thinking growth company.

Visa & Work Authorization

  • Candidates must be authorized to work in the United States for this role.

This listing is sourced directly from UiPath's careers page and normalized into a canonical job model.