Ombud
Principal Platform Engineer — Kubernetes & Cloud Infrastructure
Denver, CO · Principal
Sponsorship not specifiedDetected 34 days ago
Node.jsGitPostgreSQLVector DatabasesAWSCloud PlatformsDockerKubernetesTerraformCI/CDGitHub ActionsJenkinsLinuxPrometheusGrafanaDevOpsSite Reliability EngineeringPlatform EngineeringRESTKafkaMachine LearningLLMsAgentic AICompliance
About the role
- Ombud's platform runs production AI workloads for enterprise customers, and we're scaling toward a self-service motion where customers onboard, ingest content, and operate the product without manual implementation.
- That requires an infrastructure foundation that can handle multi-tenant scale, high reliability, and the unique demands of generative AI workloads - without ballooning the AWS bill.
- This is a senior individual contributor role with broad architectural authority.
Responsibilities
- secrets management (Consul/Vault), IAM hygiene, vulnerability patching, support for SOC 2 and ISO 27001 audit cycles.
- Deliver first architectural recommendation with implementation plan - typically cost optimization or scaling bottleneck.
- Refresh and own the observability stack.
- Document the production runbook for the rest of the engineering team.
- Deliver the multi-tenant scale roadmap for the self-service motion.
Requirements
- Deep AWS expertise across compute, storage, networking, data services, and IAM.
- Track record of architectural decisions that materially improved reliability, cost, or developer velocity - with specific, measurable outcomes you can point to.
- Comfort operating as a senior IC who sets technical direction across teams without formal authority.
- Experience with Qdrant, Pinecone, Weaviate, or other vector stores in production.
- Familiarity with event-driven architectures (Kafka, Kinesis, or equivalent).
Skills
- What you'll own
- 8+ years of platform, infrastructure, SRE, or DevOps experience, with at least 3+ years operating production Kubernetes at scale.
- Production experience supporting generative AI or ML workloads (GPU node groups, vector databases, model serving).
Company info
- Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential.
- Our product, Ombuddy, automates the response work - RFPs, security questionnaires, proposals - that has historically eaten enterprise sales cycles.
- Our 2026 strategy is to extend this from response management into
- Experience scaling a multi-tenant SaaS platform from ~100 customers to ~1,000.
- Customer-Centric - Our customers' success is the metric that matters. We anticipate their needs and earn their trust.
- Community - We build a team people want to be part of, and we invest in the communities we serve.
- We're hiring a Principal Platform Engineer to own that foundation.
This listing is sourced directly from Ombud's careers page and normalized into a canonical job model.