Maven Clinic

Maven Clinic

Head of Member Growth (B2B2C)

New York, NY; Remote, US (Hub cities) · Senior · Full-time

Sponsorship not specified$204k-$270kDetected 9 days ago
ForecastingLeadershipCollaborationMentoring

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • This role is directly accountable for driving member enrollment into Maven's programs across our core business - and, by extension, the revenue those enrollments generate.
  • Enrollment is not a single-team problem.
  • It sits at the intersection of nearly every function at Maven, and this role is built for someone who thrives there.

Responsibilities

  • Own member growth for the Core Business: Be directly accountable for enrollment targets across Maven's core business and for the revenue those enrollments drive.
  • Set the strategy, build the plan, and act as a control tower across all cross-functional teams driving revenue to deliver the results quarter over quarter.
  • Build and run a scalable enrollment engine: Own the full journey from eligible population to enrolled, activated member - spanning client launches, member acquisition and messaging, the enrollment product experience, and re-engagement of eligible-but-not-enrolled members.
  • Expand the playbook and deliver new strategies to drive sustainable member growth: Think strategically and from first principles about new ways to grow enrollments beyond today's optimization work - including partnerships and approaches that don't rely solely on permission to communicate with a client's employees.
  • Optimize relentlessly around data: Build and consistently iterate on the funnel, and create systems that enable quick diagnoses of opportunities.
  • Build operational metrics that act as leading KPIs for each team contributing to enrollments and bring quantitative rigor into how teams execute against targets.
  • Hold the cross-functional machine accountable: Partner daily with Client Success, Marketing, Product, Finance, Data, Clinical, Payer, Sales, and Operations - and hold each team accountable to its operational KPIs in the enrollment process.
  • Operate as a player-coach: Lead and develop a small, high-performing team while staying in the execution and details.
  • Instrument and forecast: Partner with Data and Finance to build the measurement, segmentation, attribution, and forecasting needed to know exactly what is and isn't working, and to forecast enrollment and revenue with confidence.

Requirements

  • Beyond optimizing what exists, you can spot and pursue fundamentally new approaches to enrollment that expand the team's purview - not just incremental improvements to current channels.

Compensation

  • The base salary range for this role is $204,000.00 - $270,000.00 per year.

Benefits

  • Whole-self care through wellness partnerships
  • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • 401K matching for US-based employees, with immediate vesting
  • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
  • These benefits are applicable to Maven Clinic Co., US-based, full-time employees only.
  • 1099/Contract Providers are ineligible for these benefits.
  • Fortune Best Workplaces in Health Care (2024)

Company info

  • enrollments.
  • You will own the enrollment engine end to end, from awareness through activation, turning eligible lives into engaged members.
  • You'll partner daily with Client Success (who own the client relationships that unlock eligible populations), Marketing (member acquisition and lifecycle), Product (enrollment experience and funnel), Finance (targets, forecasting, and unit economics), Data (measurement, segmentation, and attribution), and Clinical and Operations teams.
  • Because so many teams touch enrollment, a core part of the job is holding those cross-functional partners accountable to their piece of the machine - the engine only works when every team delivers its part.
  • This is a player-coach role.
  • You will lead a small, high-caliber team while remaining deeply hands-on yourself every day.
  • Although it carries a Senior Director title, it is explicitly NOT a leaned-out management position for someone who wants to direct a team from a distance.
  • This is a hard requirement: the person in this seat reads the data themselves, pressure-tests the funnel, drafts the plan, and does the work alongside the team.
  • We are looking for a builder and operator who also develops people - not a manager who has stepped away from the work.
  • We're also looking for someone who can expand the definition of the job.
  • A great deal of enrollment optimization work is already underway, but there is not enough strategic thinking about fundamentally new ways to drive enrollments - approaches that don't simply depend on securing permission to communicate with a client's employees.

Equal opportunity

  • Maven is an affirmative action and
  • equal opportunity employer.
  • equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Visa & Work Authorization

  • This role requires active work authorization in the US.

This listing is sourced directly from Maven Clinic's careers page and normalized into a canonical job model.