Spellbook

Growth Account Manager, SMB

Remote - Canada

Sponsorship not specifiedDetected 225 days ago

HubSpotSalesForecastingRecruitingCustomer SuccessCommunicationPublic Speaking

About the role

As a Growth Account Manager for our SMB segment, you will focus on identifying and executing upsell and cross-sell opportunities within our existing customer base.

Maintain and enhance customer relationships to ensure long-term value and account expansion.
Develop and implement automation playbooks that trigger expansion opportunities based on customer activity.
Collaborate cross-functionally to continuously refine and improve the expansion playbook.

2+ years of quota-carrying sales experience, ideally in SaaS or B2B environments with a focus on expansion sales, upselling, or account growth.
Strong ability to identify and act on customer pain points to position relevant solutions.
Excellent communication and persuasion skills, with the ability to present compelling value propositions and handle objections.
Data-driven mindset with experience analyzing customer behavior, product usage, and engagement metrics to drive expansion.
Self-starter who thrives in a fast-paced, unstructured environment and is comfortable iterating on strategies.
Passion for AI-driven technology and excitement about revolutionizing the legal industry.
WHY JOIN SPELLBOOK?
Embrace autonomy and accountability in a flexible work environment
we focus on outcomes and empower you to determine how to get the job done
Access our company-paid group benefits for you and your family, with $1,000 towards mental health support
Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year
Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows
Secure your stake in our success

Spellbook uses industry benchmark data to establish compensation bands for all roles.
The salary range listed for a position reflects the expected total wage range for the role-including base salary and on-target commissions, where applicable-and may span multiple career levels.
Final compensation is determined during the interview process based on factors such as experience, skills, scope, and role level.
In addition to base salary and applicable commissions, total rewards may include equity, health and wellness benefits, and other company programs.
Full details will be shared during the interview process.

Spellbook is the most comprehensive AI copilot for transactional lawyers.
It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision.
Today, more than 4,000 law firms, in-house teams, and solo practitioners rely on Spellbook to simplify their workflows and eliminate the drudgery of everyday contract work.
We are backed by leading investors including Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The LegalTech Fund, Bling Capital, and Moxxie Ventures.
The company recently raised $50 million in Series B funding, led by Keith Rabois at Khosla Ventures, bringing its total funding to more than $80 million.
This is an existing vacancy
Present data-driven recommendations to customers that align with their evolving goals and business needs.

This listing is sourced directly from Spellbook's careers page and normalized into a canonical job model.