Onsite Technology Specialist

USA-TN-Knoxville · Full-time

No sponsorship$80k-$94kDetected 7 days ago

iOSAndroidProcurementFirewallCiscoVoIPCommunicationCollaborationMicrosoft OfficeSharePoint

About the role

About You You're not the person who will settle for just any role.
Coordinate small to medium size IT projects for the office and contribute to large IT projects.
Key stakeholder and working relationships will be established with DTS and the business depending on the assignment and project scope.

Supports operational maintenance of local data center and site IT infrastructure and evaluates feature and functionality changes within this environment.
Provides operational support to the office-related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues.
Leads the planning and execution of office infrastructure implementation projects.
Performs site IT administration support, new employee IT on-boarding and training. Procures IT infrastructure components according to KC established procurement process.
Network Support - Installs and supports network equipment with assistance from Network Operations team.
PC Support - Handles site specific help desk problems that require an office/desk visit.
PC Deployment - Performs imaging on new PCs including software installation.
Unified Communications support - Installs and maintains UC video and network equipment with assistance from UC Operations team.
Server Support/Maintenance - Plans and performs maintenance, break/fix and roadmap activities with assistance from the Server team as needed.
Manage multi-function device and printer fleet - Procures and provides basic support, escalates issues to printer vendor.

College associate degree and 3+ years of relevant experience with demonstrated skills
OR 7+ years of applied experience with demonstrated skills described below: Troubleshooting and solving basic computer issues
Be able to work outside of business hours when required.
Occasional traveling may be required for training or project purposes (5%).

Ticketing system management for Incident and Request tracking (i.e.: Service Now)
Able to work onsite in person - it requires flexibility to be 5 days onsite

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow.
Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan.
The anticipated base pay range for this role is provided above for a fully qualified hire.
Actual pay will depend on several factors, such as location, role, skills, performance, and experience.
Please note that the stated pay range applies to US locations only.
79,880 - 94,440 USD

Provides education to office users on K-C available technologies and their proper use.

Primary customers will be the site personnel in the office, including executives and their assistants.

This role is available for local candidates already authorized to work in the role's country only.

This listing is sourced directly from Linkedin's careers page and normalized into a canonical job model.