Rubrik
Senior Project Manager - Professional Services
United States · Senior
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About the role
- In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency.
- Rubrik Professional Services transforms possibilities into outcomes.
- Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology.
Responsibilities
- As a Senior Project Manager in our PS Organization, you will drive impact across three core areas: Delivery Excellence, Leadership & Mentorship, and Practice Enablement.
- Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments.
- Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales, Technical Account Managers), and third-party partners.
- PMO Governance: Partner with PS leadership to help build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and key performance indicators.
Requirements
- 8+ years of direct Project Management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organization.
- Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment.
- Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) as well as Google Workspace.
Nice to have
- Additional certifications such as Agile/Scrum (CSM, PMI-ACP), ITIL, or Prosci Change Management.
- Strong financial acumen regarding professional services metrics (e.g., revenue recognition, margin, utilization, project profitability).
- Preferred / Plus
- Technical Background: Prior hands-on experience or foundational knowledge in Data Management, Cloud Infrastructure (AWS, Azure, GCP), Data Protection, Enterprise Storage, Cybersecurity, or SaaS delivery is a strong plus.
- The minimum and maximum base salaries for this role are posted below
- Preferred / Plus Qualifications:
Compensation
- Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Benefits
- Resource & Capacity Planning: Assist in establishing best practices for resource allocation, utilization tracking, and project health reporting across the PS portfolio.
- Thought Leadership: Share best practices, templates, and lessons learned across the team to foster a culture of continuous learning and high performance.
Company info
- Drawing on our unparalleled product expertise and customer experiences, we collaborate with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik.
- We are 100% focused on customer success, operational excellence, and empowering our team members to grow, lead, and innovate.
- Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets.
This listing is sourced directly from Rubrik's careers page and normalized into a canonical job model.