Uncountable Inc
Director, Account Management
New York City, NY · Director
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($20,000) is below the Level I prevailing wage of $76,648. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Management Analysts (13-1111) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Description Uncountable is looking for an exceptional account management leader to join our growing team as Director of Account Management.
- This is a high-visibility role that requires equal parts relationship-builder, people manager, and strategic operator.
Responsibilities
- Manage, coach, and develop a team of Account Managers - including hiring, onboarding, and performance development.
- Ensure tight alignment across Account Management, Scientific Implementation, Support, and ML teams on customer outcomes.
- Drive the pace, priorities, and strategic direction of the AM function as it scales.
Requirements
- 5-8+ years of experience in account management, customer success, or a related field, including 2+ years experience directly managing and developing a team.
- Proven track record designing account strategy, negotiation approach, and long-term expansion plans.
- Comfort working with a technical product, technical buyers/users, and complex implementations.
- Ability to travel 20-30%.
Nice to have
- Passion for science, chemistry, or artificial intelligence.
- An aptitude for statistics, mathematics.
- Experience scaling an account management or customer success team at a growth-stage company.
- Act as executive sponsor for Uncountable's most strategic accounts, owning the relationship at the highest level.
- Define long-term account approach for renewals, expansion, and complex commercial discussions.
- Aggregate insights across the customer portfolio to influence product direction and roadmap priorities.
Compensation
- $20k-$30k
Benefits
- Own GRR, NRR, and account health across the team's full book of business, holding AMs accountable to targets while personally driving outcomes on the most critical accounts.
- Own high-level escalations, ensuring rapid, effective resolution and long-term account health.
Company info
- Define the processes, standards, and expectations that guide how the AM team operates and engages customers.
- Model exceptional ownership and reinforce the cultural norms that define Uncountable's approach to customers.
Visa & Work Authorization
- s and is ready to own the strategy, people, and outcomes of a team of Account Managers— while still acting as executive sponsor for our larger customers
This listing is sourced directly from Uncountable Inc's careers page and normalized into a canonical job model.