Chewy

Chewy

Customer Care Representative- Work from Home in Texas

USA - TX - Virtual Richardson - DF4V · Full-time

Sponsorship not specifiedDetected 130 days ago
Customer SupportResearchCollaboration

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odds of building a lasting career here

35Risky
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 94 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 44%

Of 75 labor certifications old enough to have been used, 42 expired without the employer filing the next step. Median time from filing to decision: 488 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

24 transfer filings in the last year, covering 24 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • Our Opportunity Do you have a desire to engage in meaningful conversations while helping others?
  • If you answered yes, this might be the purr-fect role for you!
  • Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce retailers of all time.

Responsibilities

  • Build High-Performing Teams
  • Deliver Results

Requirements

  • You can test your internet speed at speedtest.net or contact your service provider to confirm.
  • Phone line not required.

Company info

  • We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization.
  • We need individuals who can interact with customers over the phone, think critically, and genuinely assist others.
  • Research and problem-solve to provide solutions for customers, think proactively, and set follow-ups as needed to ensure contact resolution.
  • Communicate with customers who contact us regarding different subjects, like shopping for their new pet, selecting a suitable chew toy, or addressing any unexpected problems.
  • Operate with understanding, apply active listening, perseverance, compassion, and understanding to customers and Team Members alike.
  • Customers First

Visa & Work Authorization

  • applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing,
Apply directly at Chewy →Create a free account for alerts like thisView Chewy immigration profile

This listing is sourced directly from Chewy's careers page and normalized into a canonical job model.