Intercom

Intercom

Business Development Representative, Emerging AI Products

Chicago, Illinois · Full-time

Sponsorship not specified$40k-$48kDetected 1 day ago
A/B TestingSalesforceSalesBusiness DevelopmentCold OutreachCustomer SuccessCustomer SupportIntercomResearchCollaboration

About the role

  • As a Business Development Representative, you will play a critical role in driving revenue growth for the Fin Sales organization through effective pipeline generation.
  • Others involve multiple stakeholders and require patience, research, and coordination with Account Executives.
  • You'll need to clearly articulate the problems these products solve and speak credibly with prospects about them.

Responsibilities

  • Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to sales, to ecommerce.
  • Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
  • Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
  • We strongly believe in giving our team the opportunities to grow & develop at Fin, to push themselves outside of their comfort zones to achieve goals they never thought possible.
  • As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact.
  • Partner with Account Executives to build and prioritize highly strategic target account lists.
  • Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
  • We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.
  • Strong desire to build a career in Sales.

Requirements

  • Proof of eligibility to work in the United States is required.

Skills

  • (SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator)

Compensation

  • The base salary range for candidates within the Greater Chicago Area is $40.10-$47.91 per hour, along with incentive compensation ranging from approximately $25,020 - $29,896.
  • For full-time employment, the estimated all-in annual compensation range (OTE) is $83,400 - $99,653.

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • We are a well-treated bunch with awesome benefits!
  • All regular employees may also be eligible for the corporate bonus program or a sales incentive, as well as stock in the form of Restricted Stock Units (RSUs).
  • Actual hourly rate will depend on a variety of factors such as education, skills, experience, location, and other relevant considerations.

Company info

  • Work with both new prospects and existing customers.
  • You'll engage with customers at different stages, from first touch through to adoption and expansion, giving you a broader view of the sales cycle than most BDR roles offer.
  • Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
  • Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support.
  • Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
  • You'll be joining the team behind Fin's Customer Agent products, working across both new and existing customers.
  • Our role is to lay the foundation for Fin Sales by engaging with prospects and customers, helping them realise the value of Fin through creative and engaging prospecting.
  • We're looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales.
  • We're looking for a teammate to do the same!

This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.