CVS Health

Field Service Technician Fort Wayne Indiana

Field-Indiana, USA · Full-time

Sponsorship not specified$19k-$32kDetected 7 hours ago

Inventory ManagementCustomer Support

About the role

The Field Service Technician provides on-site technical support to CVS Pharmacy locations, traveling between stores to maintain and repair computer systems, hardware, and store technology.
This position works closely with remote support teams such as network services, software engineering, and help desk personnel to restore service and identify root causes of issues.

Deliver hands-on support for store systems, including POS systems, pharmacy systems, photo kiosks, and inventory management systems.
Perform preventative maintenance, software updates, hardware upgrades, and equipment replacements to ensure optimal system performance with minimal supervision.
Maintain accurate documentation of service calls, equipment installations, repairs, and maintenance activities.
Collaborate with cross-functional IT teams (help desk, network engineers, and software developers) to escalate and resolve issues as needed.
Manage inventory of IT parts, tools, and supplies
This role supports point-of-sale (POS), pharmacy systems, networking equipment, and other in-store technologies.
The technician diagnoses and resolves technical issues, performs preventative maintenance, and ensures minimal disruption to store operations.
The Field Service Technician maintains accurate service records and ensures timely resolution of all assigned work while delivering excellent in-store customer support.

1+ years of hands-on experience troubleshooting hardware, repairs, and maintenance
Ability to lift 75 lbs and occasionally work on ladders
Participate in an on-call rotation and respond to urgent service needs as required.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
The typical pay range for this role is:

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.
At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
ensure readiness by tracking stock and placing orders as needed.
Great benefits for great people

This listing is sourced directly from CVS Health's careers page and normalized into a canonical job model.