Interactive Brokers

Technical Operations Specialist (TOPS)

Chicago, IL

Sponsorship not specified$65k-$75kDetected 30 days ago

PythonLinuxCustomer SupportCommunicationCollaborationProblem SolvingTime Management

About the role

We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories.
We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers.

Provide internal 2nd-level technical support to various teams.
Analyze existing business workflows and participate in developing new process monitoring tools.
To offer the finest online trading experience in the world, Interactive Brokers' TOPS team monitors and provides global operational support for our applications, systems, and other critical business technology 24/7/365.

Strong communication skills, and must be fluent in English.
A Bachelor's in a financial or a technical discipline.
A working knowledge of general computing and networking concepts.
Experience working with Linux operating systems.
The ability to analyze and solve problems promptly and accurately in a fast-paced environment.
Ability to work weekends and day/ night shifts.

Knowledge of the securities and commodities markets.
Prior experience in retail or institutional trade support.
Previous experience with scripting languages (e.g., Shell, Perl, Python)
Desire to explore and learn new concepts, systems and technologies.
A strong desire to expand your financial and technical knowledge base.
Self-motivated and able to handle tasks with minimal supervision.
Superb analytical and problem-solving skills.
Excellent collaboration and communication skills.
Outstanding time management skills.
Competitive salary, annual performance-based bonus and stock grant
Retirement plan 401(k) with competitive company match
Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.

This role's anticipated base salary range is USD 65,000 to USD 75,000 annually based on skill's and experience.

Monitor the health of applications, networks, and systems underpinning the Interactive Brokers global brokerage system.

Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries.
Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years.
Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
This is Hybrid role (4 days in office /1 days remote)

This listing is sourced directly from Interactive Brokers's careers page and normalized into a canonical job model.