MAP
Senior CRM Project Manager
Detroit, Michigan, United States · Senior
Sponsorship not specifiedDetected 13 hours ago
AWSProject ManagementJiraSalesforceCRMShopifyLeadershipCommunicationCollaborationOrganizational Skills
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25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets.
- As a Senior Project Manager, you will be the driving force behind end-to-end program delivery, ensuring projects move seamlessly from concept to launch.
Requirements
- Cross-Functional Expertise: Proven track record of leading complex projects across creative, technology, and data capabilities while managing multiple high-profile initiatives at once.
- Methodologies & Skills: Deep expertise in project planning, dependency management, and hands-on experience with both Agile and Waterfall delivery frameworks.
Skills
- Deep expertise in project planning, dependency management, and hands-on experience with both Agile and Waterfall delivery frameworks.
- Communication & Education:
- Exceptional client-facing communication skills, strong organizational discipline, and a Bachelor's degree (or equivalent experience).
- Preferred Qualifications & Knowledge:
- Industry Experience: Experience supporting enterprise clients in automotive, retail, or financial services.
- Tool Proficiency: Hands-on experience with Jira, Monday.com, Salesforce Marketi
Company info
- WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients' businesses.
- MAP is seeking an experienced Senior Project Manager to lead the delivery of enterprise CRM marketing initiatives supporting our global automotive client. In this role, you will drive complex, cross-functional marketing programs from intake through deployment, managing multiple high-profile workstreams in a fast-paced environment.
- What will your day look like?
- WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on.
- In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution.
- WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients' businesses.
- MAP is seeking an experienced Senior Project Manager to lead the delivery of enterprise CRM marketing initiatives supporting our global automotive client.
- In this role, you will drive complex, cross-functional marketing programs from intake through deployment, managing multiple high-profile workstreams in a fast-paced environment.
- On a daily basis, you will:
- Drive Program & Project Leadership: Own the lifecycle of multiple CRM workstreams. You'll build and maintain integrated project plans, track milestones and dependencies, lead daily standups, status meetings, launch readiness reviews, and retrospectives.
- Manage Delivery & Launches: Coordinate simultaneous campaign launches across email, SMS, in-app messaging, and personalization initiatives. You'll oversee intake, resource planning, and quality gates to ensure flawlessly executed releases.
- Proactively Solve Problems: Maintain RAID logs (Risks, Assumptions, Issues, Dependencies), identifying potential roadblocks early and escalating them with practical mitigation plans.
- Lead Client Communications: Serve as a trusted delivery lead for client marketing stakeholders. You'll translate business needs into actionable project plans and provide executive-ready status updates regarding schedules, risks, and decisions.
- Optimize Processes: Champion delivery best practices. You will drive consistency in documentation and workflow execution, constantly looking for ways to improve operational efficiency, communication, and project visibility.
- Who are you going to work with?
- You won't be working in a silo - collaboration is at the heart of this role.
- You will sit at the intersection of strategy, execution, and client management, regularly partnering with:
- Internal Capability Teams: You will work directly with Strategy, Creative, Technology, QA, Analytics, and Marketing Operations teams to align on deliverables, schedules, and technical execution.
- Client Stakeholders: You will build strong relationships with client-side marketing leads and executive stakeholders, ensuring project timelines and scope stay aligned with their broader business priorities.
- Leadership: You will partner alongside agency leadership to continuously refine project governance, process improvements, and delivery best practices.
- What do you bring to the table?
- We are looking for a highly organized, action-oriented leader with a calm-under-pressure demeanor and strong executive presence.
- Your background should include:
This listing is sourced directly from MAP's careers page and normalized into a canonical job model.