Tutorintelligence

Tutorintelligence

Enterprise Customer Success Manager (Robotics)

Watertown, MA · Senior

Sponsorship not specified$80k-$140kDetected 109 days ago
Product ManagementCustomer SuccessRobotics

About the role

  • At the enterprise level, your portfolio will include some of our largest and most complex customers, often with multi-site footprints, sophisticated internal operations and engineering teams, and high expectations.
  • This is not a traditional Customer Success role, and it's not a product engineering role either.
  • You won't be writing application code, designing novel robotic applications, or doing core feature development.

Responsibilities

  • Internally, you'll work alongside our engineering, support, and maintenance teams, and your insights from the field will directly shape our product roadmap.

Compensation

  • $80k-$140k

Company info

  • You'll be partnering with your customers' Directors and VPs of Operations, Engineering, and Maintenance, navigating complex internal stakeholder maps, and earning trust at multiple levels of customer organizations.
  • We're looking for a senior, technically credible, customer-oriented leader to own a portfolio of our most strategic enterprise customer sites running Tutor robots in production.

This listing is sourced directly from Tutorintelligence's careers page and normalized into a canonical job model.