Flexport

4PL Area Manager

Toronto, Ontario, Canada

Sponsorship not specified$30k-$100kDetected 12 days ago

Data AnalysisComplianceForecastingExcelSupply ChainLogisticsVendor ManagementCommunicationProblem SolvingWarehouse Management System

About the role

The role is intentionally dynamic - you'll help define it as the program scales.
3PL/4PL vendor management or multi-site operations oversight

Be Flexport's primary POC for assigned 3PL/4PL partners; travel to sites to inspect operations and hold partners accountable to SLAs across receiving, shipping, inventory accuracy, and packing quality
Coach and support teams of 30-100 at partner facilities; enforce Flexport policies, SOPs, and compliance requirements and drive corrective action when needed
Own performance reporting and serve as escalation point for operational issues and cross-functional troubleshooting
Receive SNOP forecasts and own the process of sharing them with partners; confirm labor plans and capacity align to projected demand and surface risks before they impact merchant SLAs
Ensure partners follow Flexport SOPs, use our WMS correctly, and maintain safety and loss prevention standards; capture learnings to evolve the 4PL operating model
4PL partners run 7 days a week.
You'll need to be reachable outside standard business hours and manage your own time to match.

2+ years managing a team of 5 or more in a fulfillment, warehouse, or 3PL environment
proficiency in Google Sheets / Excel
Experience with Warehouse Management Systems (WMS)
A valid passport is required.
By submitting your application, you are agreeing to our use and processing of your data as required.

The Canada base salary range for this position (this does not include bonus, equity and benefits):
Document and define how Flexport works with 4PL partners - processes, escalation paths, coverage models, and performance standards - and drive long-term network improvements
Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

At Flexport, we believe global trade can move the human race forward.
That's why it's our mission to make global commerce so easy there will be more of it.
We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.
We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce.

This listing is sourced directly from Flexport's careers page and normalized into a canonical job model.