Petco
Sales Associate
0728 - Stratford, CT, USA
Sponsorship not specifiedDetected 35 days ago
Customer SupportCommunicationCollaboration
About the role
- Want to help pets live their best lives?
- We're proud to be where the pets go and where the pet people go.
- Our core values capture that spirit as we work to improve lives by doing what's right for pets and people. - Pet First - Protect & Empower.
Responsibilities
- Create positive shopping experiences that build trust and customer loyalty.
- Support teammates through collaboration and teamwork.
- Help maintain an organized, visually appealing sales floor.
- Support additional tasks and responsibilities as assigned.
- Deliver consistent, courteous, and knowledgeable service.
- Support store sales and service goals.
- Maintain store cleanliness, organization, and presentation standards.
- Support daily operational routines and task execution.
- Team members work collaboratively to support store goals.
Requirements
- Ability to multitask and work in a fast-paced environment.
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
- Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
- Experience & Skills
- Passion for animals and interest in pet care.
- Strong communication and interpersonal skills.
- Basic math skills and comfort handling cash and transactions.
- Strong attention to detail and reliability.
- Essential Functions & Work Environment
- This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.
- The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
- Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
- Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
Nice to have
- Previous retail or customer service experience preferred but not required.
Benefits
- Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
- Stock shelves, replenish merchandise, and support inventory integrity.
- Assist with inventory replenishment and stock accuracy.
Company info
- Share accurate product and pet care information to help customers make informed choices.
- Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
- Greet customers and deliver friendly, helpful, and solution-focused service.
- Assist customers in selecting products and services that meet their pets' needs.
- Educate customers on products, services, and promotions.
- Customers feel welcomed and supported during every visit.
- Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
This listing is sourced directly from Petco's careers page and normalized into a canonical job model.