Fluence Energy LLC
Senior Systems Engineering Manager, Operability
USA-TX-Houston · Senior
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About the role
- Establish Hypercare entry, readiness, and exit criteria across product platforms.
- Prioritize resources and activities across multiple concurrent customer projects and global deployments.
- Establish organizational goals, KPIs, operating rhythms, and engineering best practices.
Responsibilities
- Lead and continuously improve Fluence's Hypercare operating model and governance framework.
- Own the technical stabilization process from deployment through substantial completion and operational handoff.
- Drive accountability across organizations to ensure timely issue resolution and closure.
- Build, lead, mentor, and develop a high-performing team of Hypercare and Operability Engineers.
- Drive a culture of ownership, accountability, systems thinking, and customer focus.
- Support workforce planning, succession planning, technical development, and capability growth.
- Lead cross-functional incident response efforts and recovery activities.
Requirements
- Bachelor's degree in Systems Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering, Software Engineering, or related technical discipline.
- 10+ years of engineering experience in complex technical systems and critical infrastructure environments.
- 5+ years of leadership experience managing engineering teams and technical programs.
- Experience managing customer escalations and high-severity technical issues.
- Strong understanding of:
Nice to have
- Experience with Battery Energy Storage Systems (BESS), renewable energy systems, utility-scale power systems, industrial automation, data centers, aerospace, defense, or other mission-critical infrastructure.
- Experience with reliability methodologies including:
- Fault Tree Analysis
- Reliability Growth Analysis
- Weibull Analysis
- Experience with requirements management, verification and validation, and engineering change management.
- Experience using fleet analytics and reporting tools such as Power BI, SQL, Python, Tableau, or equivalent.
- Travel: Up to 40% as required for customer engagements, fleet events, product launches, and critical escalations.
Company info
- Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage.
- Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios.
- With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future.
- For more information, please visit fluenceenergy.com.
- Resolve technical ownership gaps and remove execution barriers impacting customers and projects.
- At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy.
- Our customers are at the heart of everything we do.
- We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them.
- We are committed to creating the impossible.
- We are all in for growth.
Equal opportunity
- Employer
- At Fluence, we believe great teams are built on a collaborative and connected culture. We're proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other status protected by law.
- At Fluence, we believe great teams are built on a collaborative and connected culture.
- We're proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds.
Visa & Work Authorization
- To join our team, you'll need to be legally authorized to work in the United States at the time of application and throughout your employment, without the need for employer sponsorship.
- Please note that Fluence does not sponsor work visas for this position.
This listing is sourced directly from Fluence Energy LLC's careers page and normalized into a canonical job model.