Heihotels

Heihotels

Front Desk Supervisor

Marriott Pittsburgh City Center - Pittsburgh, PA

Sponsorship not specifiedDetected 9 hours ago
Customer SupportResearchCommunication

About the role

  • Communicate effectively both verbally and in writing to provide clear direction to staff.
  • Assign and instruct guest service agents in details of work.
  • Observes performance and encourages improvement.

Responsibilities

  • Perform accurate moderately complex arithmetic functions using a calculator.
  • Perform any other job-related duties as assigned.
  • Ability to establish and maintain effective working relationships with associates, customers and patrons.

Requirements

  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
  • Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Skills

  • Qualifications and Skills
  • Effective verbal and written communication skills.

Compensation

  • Tipped/Service Charge Eligible? No

Benefits

  • For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
  • Discretionary Performance Bonus Eligible? No

Company info

  • At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.
  • Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
  • We value U.S. military experience and invite all qualified military candidates to apply.
  • At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers.
  • Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm.
  • What truly sets us apart is our people.
  • We believe that our success begins with an engaged and empowered team.
  • That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive.
  • With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future.
  • Discover how far your potential can take you.
  • Join us today.
  • Don't meet every single requirement of this job?
  • At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
  • You may be the perfect candidate for this or for other roles within our organization!

Equal opportunity

  • Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
  • equal opportunity employer.
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This listing is sourced directly from Heihotels's careers page and normalized into a canonical job model.