Zenlayer

Zenlayer

Accounts Receivable Specialist

Diamond Bar, California

Sponsorship not specifiedDetected 7 days ago
SalesAccount ManagementAccountingExcelSAPProcess ImprovementERPCustomer SuccessAR/VRCommunicationProblem SolvingTime ManagementInternal AuditAccounts PayableNetSuite

About the role

  • The Accounts Receivable Specialist is responsible for managing customer invoicing, collections, cash application, account reconciliations, and AR reporting to ensure timely and accurate recording of revenue and customer payments.
  • The role works closely with Sales, Customer Success, Billing, and Accounting teams to resolve billing disputes, reduce outstanding receivables, and improve cash flow.
  • Success in this role requires accountability, attention to detail, a proactive mindset, and strong problem-solving skills.

Responsibilities

  • Support recurring and non-recurring invoice generation and adjustments.
  • Maintain detailed collection notes and documentation.
  • Support collection strategies to reduce DSO (Days Sales Outstanding) and improve cash collections.
  • Support bad debt reserve analysis and write-off documentation.
  • Maintain compliance with company policies, internal controls, and accounting procedures.
  • Ensure proper documentation and audit-ready support for AR transactions.

Requirements

  • 3+ years of accounts receivable, billing, or collections experience.
  • Experience with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar.
  • Strong understanding of AR processes, cash application, collections, and account reconciliations.
  • Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
  • Experience with ERP systems and customer billing platforms.
  • Ability to work independently and prioritize competing deadlines.

Nice to have

  • Experience in a multi-entity and high-volume transaction environment preferred.
  • Experience in technology, cloud services, telecommunications, SaaS, or data center industries is a plus.
  • Understanding of revenue recognition concepts is a plus.

Company info

  • Contact customers regarding outstanding invoices through email and phone communication.
  • Collaborate with customers to resolve payment disputes and billing inquiries.
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