Heads Up Technologies

Systems Engineer (Heads up Technologies)

Addison, TX · Full-time

No sponsorshipDetected 25 days ago

PythonProduct ManagementCustomer SupportAvionicsSystems EngineeringTest AutomationCommunication

About the role

Heads Up Technologies is seeking a skilled and customer focused Systems Engineer to support Innovative Advantage's world class audio and video hardware and software for the business jet industry.
In this role, you will combine system design, customer engagement, integration and testing, and frontline technical support to help customers deploy and optimize reliable cabin solutions.

Full time, including participation in a support on call rotation for nights and weekends.
You will work closely with product development, sales, and support teams, represent the company at customer sites and industry events, and help improve the end user experience.
Key Details Work Schedule: Full time, including participation in a support on call rotation for nights and weekends.

Bachelor's degree in a related engineering discipline.
Five or more years of systems engineering experience in an aerospace related field.
Excellent written and verbal communication skills, including the ability to clearly explain technical concepts to technical and non technical stakeholders.
Experience with audio and video distribution technologies, cabin management systems, networking systems, and aircraft wiring diagrams.
Familiarity with Python, XML, databases, networking, and error log analysis.
Ability to travel up to 25% of the time to customer sites and industry events, including domestic and international travel.
U.S. Ci tizenship is required.
U.S. Citizenship is required for this position.

Set up and test proof of concept ideas for new products and system applications.
Improve, expand, and streamline system testing methods for products and applications.
Set up bench or software in the loop systems to recreate customer issues using specific configurations.
Experience supporting business jet cabin systems, in flight entertainment, audio and video distribution, or related avionics technologies.
Experience supporting technical demonstrations, trade shows, customer installations, or fielded system troubleshooting.

Medical plan options through Blue Cross Blue Shield (Company Paid)
Dental and vision coverage
Health Savings Account option with company contribution, if eligible
Company paid Long Term Disability coverage
Voluntary Short Term Disability, Accident, and Critical Illness insurance
Employee Assistance and Wellness Support resources
Benefit Resource Center support
Paid time off and paid holidays Benefit eligibility and coverage are based on employment status, plan documents, and company policy.
Official plan documents govern all benefits.

This listing is sourced directly from Heads Up Technologies's careers page and normalized into a canonical job model.