Ansira
Specialist, Client Service
Remote-MO, USA · Junior
Sponsorship not specifiedDetected 74 days ago
ExcelCustomer SuccessCustomer SupportLeadershipCommunicationCollaborationMicrosoft Office
About the role
- The Specialist provides support to local channel partners and their advertising partners through thought leadership, a thorough understanding of each program's guidelines and expertise in both program administration and customer service.
- This role is critical to our global client and customer success and each individual must be focused on serving as a brand ambassador, collaborating with internal and external team members, controlling quality, identification of potential risk and issues, being the voice of the customer, and providing excellent customer service. Duties/Responsibilities
Nice to have
- Review marketing materials against an established set of guidelines and brand standards, enter results into the database, and communicate results of the review to advertisers.
- Master complex guidelines and apply them to a variety of scenarios.
- Participate in team collaboration through idea-sharing and brainstorming sessions.
- Comprehensive knowledge of single/multiple programs & products.
- Route/escalate insights & risks to appropriate resources/supervisor
- Strong attention to detail and excellent time management.
- Ability to organize work, multitask, and meet deadlines.
- Exceptional ability to work within a team environment.
This listing is sourced directly from Ansira's careers page and normalized into a canonical job model.